
Bi-lingual Customer Success Manager, French, English
Go Echoes
contract
Posted on:
Location Type: Remote
Location: Algeria
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About the role
- Manage a Portfolio of 60 French Accounts
- Support Clients in WhatsApp Campaign Strategy
- Onboarding & Training
- Performance Monitoring & Reporting
- Customer Support & Issue Resolution
- Campaign Execution Assistance (Hands-On Support)
- AI Usage & Content Optimization
- Internal Collaboration
- Retention & Expansion Responsibilities
- Documentation & Process Improvements
Requirements
- Software or Agency Experience
- Marketing Expertise (Preferred)
- WhatsApp Campaign Strategy
- Bonus: AI Familiarity
Benefits
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
WhatsApp Campaign StrategyAI UsageContent OptimizationPerformance MonitoringReportingCustomer SupportIssue ResolutionDocumentationProcess Improvements
Soft Skills
Client SupportOnboardingTrainingInternal CollaborationRetentionExpansion