Client Systems Manager

GMO

Client Systems Manager leading a software engineering team responsible for client relations and investment analysis platforms. Partnering with key stakeholders to enhance CRM and engagement tools.

Posted 5/4/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSeniorLead💰 $200,000 - $220,000 per yearWebsite

About the role

Key responsibilities & impact

Lead a software engineering team responsible for the platforms that power GMO's Global Client Relations, Digital Marketing, Investment Analysis and Shareholder Services functions
Partner with Marketing, Product Distribution, Performance Analytics and other key stakeholders, to deliver and evolve client-facing systems-including CRM, client engagement tools, sales enablement platforms, and client/fund performance systems-to drive increased distribution reach and sales team productivity
Manage and develop a team of software engineers and technical staff implementing and supporting client and distribution focused and fund/client performance focused technology systems
Build collaborative partnerships with peer engineering managers across the Software Engineering & Platform Architecture group
Own the strategy, roadmap, and day-to-day delivery for client technology systems, including Salesforce CRM, Seismic, and other internally developed applications
Lead initiatives to enhance CRM capabilities, including integration of generative AI features
Provide technical guidance to the team on design, architecture, and implementation decisions
Drive adoption of GMO’s evolving software engineering practices within the Client Systems team

Requirements

What you’ll need

10+ years of experience in technology, with at least 3 years managing engineering or IT teams
Experience developing/managing large scale applications and platforms.
Financial services, investment management industry, and wealth management/intermediary background strongly preferred
Experience managing enterprise CRM platforms (Salesforce preferred), client-facing SaaS ecosystems, CMS platforms, and Marketing Automation tools
Actively engaged with market-leaders in the investment management industry to understand best-in-class client data-infrastructure and distribution and marketing platforms
Experience with, or exposure to, Performance Measurement and Investment Analysis concepts and systems
Strong stakeholder management skills; comfortable engaging with senior business and technology leaders, able to translate business requirements into technical specifications
Familiarity with software delivery practices, vendor risk management, and regulatory compliance requirements.

Benefits

Comp & perks

Medical insurance
Dental insurance
Life insurance
Long-term disability coverage
401(k)/profit-sharing retirement plan
Open paid time off
Leaves of absences
Dependent care resources
Tuition reimbursement
Charitable gifts matching
Flexible spending accounts
Commuter benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software engineeringlarge scale applicationsCRM managementSaaS developmentperformance measurementinvestment analysisgenerative AI integrationtechnical guidancesoftware delivery practicesvendor risk management

Soft Skills

stakeholder managementteam managementcollaborationcommunicationstrategic planningproblem-solvingleadershiptechnical specification translationpartnership buildingadaptability