GMH

Senior Epic Analyst – Clinical Communications & Scheduling

GMH

full-time

Posted on:

Location Type: Remote

Location: Colorado • Florida • United States

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Job Level

Senior

Tech Stack

Go

About the role

  • Provide Epic product function, design, and build expertise and experience needed for successful product implementation.
  • Serve as the primary resource dedicated to application design, validation, and build within assigned area.
  • Assesses current state, designs and implements future-state workflows by interacting with department representatives to analyze business/operational needs, and translates these into proper system configuration.
  • Provide demonstration of system functionality creates and submits regular status reports to immediate Lead Analyst/Project Manager/IT Leadership as assigned.
  • Coordinate/facilitate organizational meetings and attends weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates.
  • Develop, support, and maintain documentation and procedures as needed and provides training to other IT staff and user clients as appropriate.
  • Troubleshoot problems identified by team members and end-users, analyzes and coordinates system changes, and implements approved changes based on customer-designated priorities.
  • Review and test build and new releases/enhancements prior to implementing in the production environment, and maintain established guidelines related to build standards (logs/tracks issues, naming and numbering conventions, build trackers etc.) and Change Control processes.
  • Collaborate with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented, and assists with training of end-users on proper use of the system.
  • Contribute to preparation of testing scripts, performs unit/system/integrated testing tasks in a structured manner, and appropriately documents test results.
  • Provide expertise and experience to the development of activation plans, application activation tasks, and production environment readiness.
  • Provide on-site support as needed during Go-live/Downtime events.

Requirements

  • Bachelors degree in Information Systems, Computer Science, Business Administration or related field or equivalent education, training and/or experience
  • 3+ years of experience with Epic, preferably Unified Communication and QGenda in a large health system.
Benefits
  • Medical, dental, vision, and prescription drug coverage.
  • Retirement savings plans with employer contributions, life insurance, and disability coverage.
  • Paid time off, holidays, and family leave benefits.
  • Tuition reimbursement, professional development programs, and opportunities for advancement.
  • Employee Assistance Program (EAP), wellness initiatives, and discounts on services.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
application designsystem configurationworkflow designtroubleshootingunit testingsystem testingintegrated testingdocumentationtraining developmentchange control
Soft Skills
communicationcollaborationorganizational skillsproblem-solvingfacilitationanalytical skillsleadershipreportingtrainingcustomer service