Systems and Integrations Manager

GMH Communities

Systems and Integrations Manager for GMH Communities specializing in property integration and software management responsibilities. Reporting to the Director of Innovation and overseeing the Systems Specialist role.

Posted 5/20/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Integrate new properties with the software platform
Spearhead data and PMS migration upon sale/transfer of assets.
Act as a supervisory point of contact for user questions to ensure they are addressed and/or tickets are submitted or escalated
Supervise the ticket system and oversee KPI’s for the Systems Specialist
Responsible for operating MRI, Yardi, Entrata, Bluemoon, and Funnel but not limited to other system oversight relating to both operational and leasing needs and integrations
Work with the Director of Innovation to escalate any systems issues
Maintain GMH standards and process in the property management system
Implement new techniques and capabilities within the platform as they become available
Collaborate with Director of Innovation & VP of Leasing and Operations to create SOPs and support development of e-learning content, training events, and modifications to current learning programs
Prepare and ensure accurate and timely property reporting
Assist on billing errors, audits, real time data, and financial reporting when it pertains to the system
Update and maintain user database
Oversee and manage the Systems Specialist role

Requirements

What you’ll need

Bachelor’s degree or 5+ years of experience with student/multi-family housing software, including Entrata & Yardi
5+ years of experience in a management/education role with a proven track record of achievements
Analytical and decision-making skills
Proficient with Microsoft Office Suite
Must have good communication and people skills, coupled with an ability to educate
Must be able to accommodate and work through multiple tasks while maintaining efficiency over assigned tasks
A passion to serve and grow colleagues & team members

Benefits

Comp & perks

Ability to travel to multiple property locations as required, including during peak operational periods such as student move-in and move-out (“turn”) seasons
Ability to move throughout residential and commercial properties for extended periods while supporting on-site operations
Ability to occasionally lift, carry, push, or pull materials and equipment weighing up to approximately 25–40 pounds as part of operational and turn-related activities
Frequent mobility required, including the ability to navigate stairs, walkways, residential buildings, and outdoor areas; some property locations may not be equipped with elevator access
Ability to work in a fast-paced environment with extended hours during peak operational periods, which may include evenings, weekends, and seasonal turnover events
Ability to communicate effectively in person in a variety of environments, including high-traffic operational settings
Regular use of standard office equipment and technology, including laptops and mobile devices, in both office and on-site settings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data migrationPMS migrationproperty reportingbilling auditsreal time datafinancial reportinguser database managementSOP creatione-learning content developmenttechniques implementation

Soft Skills

analytical skillsdecision-making skillscommunication skillspeople skillseducational skillstask managementefficiencysupervisory skillscollaborationpassion for growth