GM Financial

Insurance

• Provide claims service via various channels to members and third-party customers
• Adjusts moderately complex auto claims involving first and third party injuries to include BI and UM/UIM exposures
• Acquire and apply basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures
• Seek guidance from team members to resolve issues and identify appropriate issues for escalation
• Partner with and/or directs vendors and internal business partners to facilitate claims resolution
• Contribute to business goals, performance metrics, and effectively uses tools & technology
• Support workload surges and/or catastrophe operations as needed

Senior Bodily Injury Adjuster

Engineer

• Serve as a servant leader and facilitator for the Agile Release Train (ART), helping establish foundational SAFe roles, events, and ways of working across teams and stakeholders.
• Facilitate core ART ceremonies—including PI Planning, ART Syncs, System Demos, and Inspect & Adapt events—ensuring participants understand the purpose, outcomes, and expectations of each event.
• Support the initial launch and stabilization of the ART by helping teams, Product Owners, and leaders adopt Lean‑Agile and SAFe principles, practices, and terminology.
• Partner closely with Product Owners to establish healthy backlogs, clarify roles and responsibilities, and support effective backlog refinement and prioritization practices.
• Act as a player–coach and leader for Product Owners by providing hands-on guidance, modeling effective Product Ownership behaviors, and assisting with Product Owner responsibilities when capability or capacity gaps exist.
• Enable transparency and flow by introducing and maintaining basic visual management tools, and simple flow metrics appropriate for an early-stage ART.
• Help identify, track, and escalate impediments, risks, and dependencies, while coaching teams and leaders on shared problem-solving and decision-making.
• Foster a safe, collaborative environment where teams and individuals feel supported to experiment, learn, and improve as they adopt new ways of working.
• Future state - establish and communicate the initial cadence and calendars for Iterations, Program Increments (PIs), and key planning and alignment events.
• Coach leaders, Scrum Masters, and Product Owners on their evolving roles within SAFe, emphasizing collaboration, alignment, and value delivery over traditional command-and-control behaviors.
• Support Inspect & Adapt activities by helping teams reflect on what is working, what is not, and what practical improvements can be made in the next increment.
• Collaborate with leadership and enabling functions to identify training, tooling, and resourcing needs required to successfully launch and sustain the ART.

Release Train Engineer

• Manage all aspects of Company's US Federal, State, and Canada to ensure compliance with tax laws and state regulations
• Interact with senior tax and accounting leaders of the organization and be the liaison with multiple levels of management and staff to coordinate the flow of information between various functions
• Assist the VP in evaluating the technical merits of internally and externally developed tax strategies, identifying issues and opportunities
• Present conclusions and recommendations both orally and in writing

AVP, Tax Compliance

Security Analyst

• The Associate Cybersecurity Analyst is responsible for executing a portion of the GM Financial (GMF) Cybersecurity Program designed to advise the organization on its management of Cybersecurity risk by organizing information, enabling risk management decisions, and addressing threats to ensure the security of company systems and information assets.
• The Associate Cybersecurity Analyst is responsible for contributing to the success of comprehensive security initiatives, work with internal and external groups to ensure the program is operating effectively and efficiently, and develop strong partnerships with business partners across the enterprise to ensure company information assets are protected at the appropriate level.
• Coordinating investigation and response activities to potential security events and user inquiries from multiple sources
• Investigating security events from detection to resolution, engaging in any containment, eradication and recovery actions as needed
• Performing analysis of various Data Loss Prevention (DLP) alerts, user activity, and log sources to identify suspicious or unauthorized activity
• Initiating, facilitating and promoting cybersecurity within the organization and monitoring adherence to cybersecurity policies, standards and controls

Associate Cybersecurity Analyst

IT Support

• Serve as a senior enterprise architecture authority, defining and governing North Star and Reference Architecture Patterns that demonstrate industry-leading best practices aligned to GM Financial business and technology objectives
• Define enterprise-wide architecture principles, standards, and design goals, providing hands-on leadership in documenting and diagramming logical, physical, integration, and process architectures across multiple business domains
• Own the reference pattern lifecycle—from ideation and validation through adoption, measurement, and continuous improvement
• Provide technology leadership and architectural oversight for the shared services portfolio, spanning multiple cross functional initiatives supporting strategic growth, scalability, resilience, and regulatory compliance
• Partner with platform teams to ensure shared services are productized, consumable, secure, and aligned with enterprise reference architectures
• Define and govern AI enabled reference architectures, including GenAI, ML platforms, intelligent automation, decisioning, and analytics—ensuring responsible, secure, and scalable adoption
• Establish architectural patterns for AI integration, including model hosting, prompt orchestration, API enablement, data pipelines, MLOps, model governance, observability, and cost management
• Collaborate with Data, Risk, Security, and Legal partners to embed AI ethics, explainability, regulatory compliance, and data privacy into enterprise patterns by design
• Act as a key liaison across Lines of Business, Cloud Platform Services, Security, IT Delivery, Solution Architecture, Data Architecture, Risk, Operations, and Corporate Functions to align architecture decisions across programs and portfolios
• Identify and advise on emerging technologies—including cloud, AI, data platforms, and integration tooling—that reduce cost, improve resiliency, enhance security, and increase business value
• Lead or support proofs of concept, reference implementations, and architectural spikes to validate new patterns before enterprise adoption
• Evangelize architecture standards and reference patterns through presentations, architecture reviews, written guidance, and direct engagement with engineering teams
• Play a lead role in shaping, governing, and actively participating in GM Financial’s Global Architecture Council (GAC)
• Represent GM Financial architecture in internal leadership forums and external industry engagements as appropriate

Technical Principal – Enterprise Architecture Patterns

Auditor

• Execute/lead audits, including planning and oversight, with limited supervision from the Manager, AVP or VP, while meeting the audit schedule.
• Execute Internal Audits, including client walkthroughs and the completion of design flows/narratives.
• Independently identify control weaknesses, controls gaps, and regulatory/legal compliance issues within assigned audits.
• Draft audit issues and formal audit reports with limited assistance from audit management.
• Present Audit findings to management with minimal assistance from Manager, AVP, or VP.

Lead Auditor

Solutions Engineer

• Shape the next generation of GMF’s technology ecosystem
• Partner with Project Managers, Technology Leaders, and Business Solution Architects to craft innovative, AI‑driven solutions
• Contribute to solution design and define technical requirements
• Dive deep into compliance, regulatory, and security frameworks
• Influence how emerging technologies are adopted across the organization

Solution Architect II – Data and AI Enablement

Financial Planning and Analysis

• Oversee daily cash positioning, liquidity management, funding activities, and short-term cash forecasting to ensure adequate funding and operational readiness.
• Develop and maintain effective internal controls, processes, and reporting to ensure accuracy, timeliness, and integrity of treasury operations.
• Ensure compliance with regulatory requirements and internal treasury, liquidity, capital, and risk management policies and governance frameworks.
• Manage relationships with banking partners and vendors, implementing services and process improvements that enhance operational efficiency.
• Asset-liability management activities including liquidity risk monitoring, interest rate risk reporting, and contingency funding readiness in coordination with the parent company.
• Provide operational oversight of treasury and deposit platforms, resolving operational or customer-impacting issues in partnership with internal stakeholders.
• Lead and develop treasury operations staff while fostering a culture of accountability and continuous improvement.
• Participate in planning and execution of strategic initiatives impacting treasury operations and bank funding activities.

VP Treasury Operations

Full-stack Engineer

• As a Software Developer at GM Financial you will be fueled by all areas of technology including: multiple domains, AI technology, new tools and coding languages.
• Contributes in all areas of development as a member of an Agile Scrum team.
• Participate in the development, testing, and implementation of software solutions.
• Collaborate with team members to continually improve processes and methodologies.
• Forms relationships to effectively accomplish tasks and manage dependencies.

Software Development Engineer I

Risk

• Assist in the design, development, and maintenance of sophisticated statistical forecasting models and analytical tools
• Utilize data mining and advanced spreadsheet/technical skills to participate in complex forecasting, modeling, analysis, and reporting related to factors that affect portfolio performance
• Employ best practices of data analysis and model validation to ensure data results are accurate
• Promote innovative ways to visualize and digest complex data
• Effectively summarize and communicate analysis results, expectations, statistical methodology and results to management
• Assist in ad-hoc research projects incorporating project design, data collection and analysis
• Monitoring and validating model performance and updating models as needed
• Gathering and analyzing data to determine impact to business operations

Risk Statistician

Data Engineer

• Research, evaluate, and experiment with emerging data engineering technologies in a lab environment to stay ahead of industry trends.
• Collaborate with data engineering teams to demonstrate the capabilities of new technologies and facilitate their adoption.
• Help define and refine processes and best practices for the data engineering discipline.
• Partner with business stakeholders, data architects, ETL developers, reporting teams, data scientists, and IT counterparts to identify and integrate data from various sources including external systems, internal databases, and data warehouses.
• Develop, test, deploy, monitor, and troubleshoot data pipelines and automation processes.
• Maintain comprehensive documentation and ensure reconciliation of data processes.

Data Engineer II

Actuary

• Effectively coach, mentor, and lead team members in the research, development, implementation, and application of new and innovative actuarial models and methods to solve business problems of large scope and high complexity
• Employ advanced methods to query, calculate, transform, and manipulate large complex data using SQL, Python, R, or similar
• Perform EDA to verify adequacy of data for task and perform reasonability checks
• Design, develop, and validate predictive and prescriptive solutions with minimal guidance to inform decisions and make recommendations
• Pursue problem identification and impact across large data sets, leveraging data mining, predictive modeling, simulation, and visualization techniques to further enhance insight and internal performance optimization
• Develop and build analytical solutions to solve hypothetical business needs through application of appropriate models and methods
• Perform advanced ad-hoc assignments with minimal guidance, taking reasonable measures to ensure accuracy, appropriateness, and completeness
• Work with various functions, including finance, accounting, engineering, platform teams, R&D, IT, and others as required

Actuarial Manager

Human Resources

• Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans
• Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems
• Support annual open enrollment activities, including testing, coordination, and employee support
• Maintain accurate benefits records, documentation, and system configurations
• Serve as a primary contact for employee benefits inquiries, providing timely and accurate responses
• Partner with People Services / HR Connection teams to resolve complex benefits issues and escalations
• Assist with benefits communications, including FAQs, intranet content, and job aids
• Support education efforts to help employees understand plan options and maximize benefits value
• Assist with compliance activities related to ACA, ERISA, HIPAA, COBRA, and other applicable regulations
• Support annual filings, audits, and data requests
• Ensure plan documentation, summaries, and notices are up to date and properly distributed
• Partner with Legal, Payroll, and Finance as needed to support compliance requirements
• Liaise with benefit vendors and brokers to resolve eligibility, billing, and claims issues
• Support vendor data exchanges, reconciliations, and issue resolution
• Assist with preparation for renewals, and service reviews
• Run routine benefits reports and perform basic data validation and reconciliations
• Support analysis of enrollment, utilization, and cost trends
• Identify opportunities to improve processes, controls, and employee experience
• Contribute to documentation, standard operating procedures, and knowledge base content

Benefits Specialist

Product Manager

• As a member of an Agile Scrum team, the Product Owner is responsible for the success of the product by maximizing the output of the development team.
• The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work.
• This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results.

Senior Product Owner

• Provide insurance quotes using a consultative sales approach and close sales effectively
• Deliver high-level support on coverage, billing, renewals, endorsements, and policy servicing
• Enhance customer satisfaction and retention through exceptional service, issue resolution, and proactive follow-up
• Collaborate across departments and represent OnStar Insurance professionally while executing leadership-driven processes