AVP Business Operations – GM Protection

GM Financial

AVP of Business Operations responsible for operational elements and vendor governance at GM Protection. Leading finance, compliance, and development of operations team members while driving efficiency and control.

Posted 7/8/2026full-timeFort Worth • Texas • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge of corporate functions including finance, operations, and compliance, with a strong focus on driving enterprise process automation and managing supplier relationships. Proven ability to mentor and develop team members while ensuring the integrity of financial transactions and adherence to regulatory standards.

Highest-signal resume keywords

Business Operations ManagementFinancial Transaction IntegrityEnterprise Process AutomationSupplier ManagementAudit and Regulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ManagementOperations ManagementStrategic PlanningContract ManagementUnderwritingClaims AdministrationPricing/RatingReinsuranceMicrosoft OfficeData Analysis

Soft Skills

MentoringCoachingTeam DevelopmentCommunicationLeadership

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree (MBA)

Industry Keywords

Automotive F&I IndustryVendor GovernanceService-Level PerformanceInsurance Operating ConceptsCompliance Standards

About the role

Key responsibilities & impact

Responsible for all operational elements of the business
Accountable for the integrity of financial transactions in partnership with accounting
Accurate execution of dealer incentive and advance programs
Driving enterprise process automation to scale operational efficiency and control
Acts as the named contract manager for GM Protection primary product suppliers, directing vendor governance, service-level performance, and administration
Responsible for mentoring, coaching, and development of operations team members

Requirements

What you’ll need

Extensive knowledge of corporate functions such as finance, legal/compliance, operations, strategic planning, product/ brand management, administration and managing suppliers
Extensive knowledge and understanding of automotive F&I Industry preferred
Familiarity with underwriting, actuarial, claims administration, pricing/rating, reinsurance and other insurance operating concepts preferred
Experience with audit and regulatory compliance
Thorough computer knowledge of Microsoft Office, including Word, Excel, and PowerPoint; knowledge required
Greater than 10 years experience in Business Operations, Customer Operations, Sales and Contract Management Pref
Bachelor’s Degree in a related discipline Required
Master’s Degree (MBA in business administration / management) Preferred

Benefits

Comp & perks

Generous benefits package available on day one to include: 401K matching
bonding leave for new parents (12 weeks, 100% paid)
tuition assistance
training
GM employee auto discount
community service pay
nine company holidays