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GM Financial

AVP Business Operations – GM Protection

GM Financial

AVP of Business Operations responsible for operational elements and vendor governance at GM Protection. Leading finance, compliance, and development of operations team members while driving efficiency and control.

Posted 7/8/2026full-timeFort Worth • Texas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact
  • Responsible for all operational elements of the business
  • Accountable for the integrity of financial transactions in partnership with accounting
  • Accurate execution of dealer incentive and advance programs
  • Driving enterprise process automation to scale operational efficiency and control
  • Acts as the named contract manager for GM Protection primary product suppliers, directing vendor governance, service-level performance, and administration
  • Responsible for mentoring, coaching, and development of operations team members

Requirements

What you’ll need
  • Extensive knowledge of corporate functions such as finance, legal/compliance, operations, strategic planning, product/ brand management, administration and managing suppliers
  • Extensive knowledge and understanding of automotive F&I Industry preferred
  • Familiarity with underwriting, actuarial, claims administration, pricing/rating, reinsurance and other insurance operating concepts preferred
  • Experience with audit and regulatory compliance
  • Thorough computer knowledge of Microsoft Office, including Word, Excel, and PowerPoint; knowledge required
  • Greater than 10 years experience in Business Operations, Customer Operations, Sales and Contract Management Pref
  • Bachelor’s Degree in a related discipline Required
  • Master’s Degree (MBA in business administration / management) Preferred

Benefits

Comp & perks
  • Generous benefits package available on day one to include: 401K matching
  • bonding leave for new parents (12 weeks, 100% paid)
  • tuition assistance
  • training
  • GM employee auto discount
  • community service pay
  • nine company holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Financial ManagementOperations ManagementStrategic PlanningContract ManagementUnderwritingClaims AdministrationPricing/RatingReinsuranceMicrosoft OfficeData Analysis
Soft Skills
MentoringCoachingTeam DevelopmentCommunicationLeadership
Certifications
Bachelor’s DegreeMaster’s Degree (MBA)