VP IT Delivery and Deployment – Servicing Platform

GM Financial

VP Servicing Platform overseeing strategy and execution for technology modernization in auto finance. Leading enterprise transformation efforts with high performing global teams.

Posted 6/12/2026full-timeDetroit • Missouri • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead the end-to-end modernization of the Servicing Platform, with accountability for strategy, execution, architecture evolution, adoption, and business outcomes.
Own complex, multi-year transformation programs, including investment, delivery, risk, governance, and value realization.
Partner across business, product, architecture, infrastructure, data, and cybersecurity leaders to align priorities, decisions, and execution.
Translate business strategy into a modernization roadmap and product capabilities customers and partners will adopt.
Communicate clearly with executive stakeholders, framing tradeoffs, risks, progress, and decisions in business terms
Build and lead a high-performing organization with strong judgment, high EQ, and the ability to operate effectively in complex, ambiguous environments.

Requirements

What you’ll need

Proven record leading enterprise-scale modernization and transformation programs with end-to-end accountability for strategy, execution, outcomes, and key decisions.
Demonstrated ability to articulate business value, investment rationale, and measurable outcomes—not just delivery execution.
Deep fluency in modern product, platform, and architecture practices; legacy-only backgrounds are insufficient.
Strong executive communication, stakeholder management, and relationship-building skills across business and technology.
Exceptional business acumen, sound judgment, and decision-making capability in complex, ambiguous environments.
Credibility to lead senior teams, navigate conflict effectively, and operate at an higher level
Proven AI skill and capabilities implementations
Availability to travel internationally for business purposes, potentially up to 20%
7+ years implementing and supporting technology solutions in a leadership role required
15+ years IT delivery experience; serving in roles such as administrator, developer, analyst, project manager, program manager Req, Platform Owner
Demonstrated record of leading complex, multi-year, multi-million-dollar programs end to end, with full accountability for investment, delivery, adoption, and measurable outcomes.
Experience leading modern product, engineering, and platform organizations in complex enterprise environments.
Bachelor’s Degree in relevant area of study or equivalent work experience required.
Master’s Degree preferred.

Benefits

Comp & perks

Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Competitive salary and bonus eligibility; this role is eligible for company vehicle program.
Flexible hybrid work environment, 3-days a week in office.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

modernizationtransformation programsproduct capabilitiesarchitecture practicesAI implementationstechnology solutionsIT deliveryprogram managementstakeholder managementbusiness strategy

Soft Skills

executive communicationrelationship-buildingbusiness acumenjudgmentdecision-makingconflict navigationhigh emotional intelligenceoperating in ambiguityleadershipstrategic alignment

Certifications

Bachelor’s DegreeMaster’s Degree