Lead Subrogation Specialist

GM Financial

Lead Subrogation Specialist overseeing financial and operational aspects at General Motors Insurance. Managing arbitrations and driving recovery outcomes while ensuring process efficiency.

Posted 5/21/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $73,500 - $147,000 per yearWebsite

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Oversee financial and operational aspects of auto and medical subrogation
Manage arbitrations and filings
Drive recovery outcomes through accurate evaluations and strategic execution
Lead daily operations
Coordinate with vendors and stakeholders
Act as a subject matter expert to ensure efficient processes, strong communication, and alignment with organizational goals

Requirements

What you’ll need

In depth knowledge of the insurance industry, with advanced expertise in claims liability and subrogation, specifically in the auto line of business
Knowledge of how to build lasting relationships with internal and external customers and business partners
Strong understanding of auto insurance regulatory compliance requirements
Moderate knowledge of automobile parts, terminology, and repair techniques
Familiarity in performing inbound PD subrogation reviews with the ability to validate estimate accuracy and ensure appropriate indemnity decisions, including total loss
Understanding of end to end claim handling processes; prior experience as an adjuster is preferred
Working knowledge of Guidewire ClaimCenter (preferred)
Extensive experience with Arbitration Forums and related procedural guidelines
Demonstrated ability to craft clear, persuasive, and well‑structured case arguments with strong attention to detail
Strong negotiation skills with the ability to advocate effectively for recovery outcomes
Ability to make sound, independent decisions while balancing risk, policy, and recovery goals
Strategic thinker with the agility to adapt to change and support continuous process improvement
Collaboration skills for working effectively with internal teams and external partners
Advanced analytical and critical‑thinking skills, particularly in evaluating liability, damages, and case evidence
Working understanding of negligence principles and the evidence types commonly found in subrogation matters
Computer literacy in a Windows operation environment
Strong written and verbal communication skills
Ability to implement and adapt to rapid change
Creative, innovative, and forward-thinking mindset
Ability to navigate and work in multiple systems simultaneously
High School Diploma or equivalent required
Bachelor's Degree in a related field preferred
5+ years of experience in claims subrogation within the auto line of business required
Prior experience handling arbitrations (including respondent arbitrations and hearing of arbitrations) required
Inbound PD subrogation experience, including reviewing estimates for accuracy and negotiating with claimant carriers when appropriate preferred
Must hold and maintain a current Property and Casualty (P&C) or Personal Lines License in at least one U.S. State required
AIC and/or CPCU designations preferred

Benefits

Comp & perks

401K matching
bonding leave for new parents (12 weeks, 100% paid)
tuition assistance
training
GM employee auto discount
community service pay
nine company holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims liabilitysubrogationarbitrationnegotiationcase argument craftingestimate validationend to end claim handlingauto insurance regulatory complianceautomobile parts knowledgeanalytical skills

Soft Skills

strong communicationcollaborationstrategic thinkingattention to detailindependent decision makingadaptabilitycreativitypersuasivenessrelationship buildingcritical thinking

Certifications

Property and Casualty LicensePersonal Lines LicenseAIC designationCPCU designation