Customer Account Representative I

GM Financial

. Handle inbound customer calls and resolve inquiries related to the servicing of consumer auto loan and lease accounts.

Posted 5/18/2026full-timeChandler • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Handle inbound customer calls and resolve inquiries related to the servicing of consumer auto loan and lease accounts.
Actively listen to our customers and offer solutions to resolve customer account inquiries while providing a remarkable experience in a fast-paced environment.
Strive to outperform expectations, demonstrate a positive and fun attitude, and be a team player.
Ensure actions follow company policies and laws.
Maximize productive time by demonstrating effective time management skills.
Engage in continuous learning opportunities.

Requirements

What you’ll need

High School Diploma or equivalent required
0- 2 years of working with customers in a service-minded environment

Benefits

Comp & perks

Competitive Salary of $22/hour plus quarterly bonus incentive
Schedule: 7am - 4pm Monday -Friday
Day one benefits: Access to health, dental and vision benefits on your first day
12 weeks paid parental leave
Company Match for 401K contribution
Generous Paid Time Off (personal, vacation, sick, paid holidays)
Casual Dress Code
Quarterly Volunteer Opportunities
On-site Cafeteria
Fun Environment
A culture of learning: Training and career development offered at every level. Plus, educational reimbursement for full-time employees.
Family First Discount: Access to discounted prices on GM vehicles, accessories and more.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

active listeningcustomer serviceproblem solvingtime managementteam playerpositive attitudeadaptabilitycommunicationcustomer engagementcontinuous learning

Certifications

High School Diploma