Global ECM Architect III

GM Financial

. Administer the configuration and set-up, manage the upgrades and patching of our ECM platforms (IBM Datacap, CP4BA, FileNet, Case Manager, BAW, ICC, ESM, etc.) .

Posted 5/8/2026full-timeIrving • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Administer the configuration and set-up, manage the upgrades and patching of our ECM platforms (IBM Datacap, CP4BA, FileNet, Case Manager, BAW, ICC, ESM, etc.)
Ensure our platforms and solutions are following modern standards and look for opportunities to implement new technologies
Maintain a production-first mindset focused on scale, uptime, and ability to rapidly triage/resolve production issues
Interface with customers to provide issue resolution for products and solutions
Interface with software vendors and suppliers in support of business applications software
Perform vulnerability assessment, remediation, and reporting for the DPS platform and all its components
Provide technical demonstrations/presentations to IT leadership, business partners, and project stakeholders
Promote a cooperative and productive team environment
Work closely with internal business units and IT partners to facilitate project completion
Be available for an on-call rotation to participate in deployment, troubleshooting, and communication efforts outside of normal business hours

Requirements

What you’ll need

5-7 years of prior analysis experience in an Information Technology environment and respective business area required
3-5 years of work experience in implementing, configuring, customizing, upgrading, managing and troubleshooting ECM platforms required
High School Diploma or equivalent required
Bachelor’s Degree in related field or equivalent work or military experience required

Benefits

Comp & perks

Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ECM platformsIBM DatacapCP4BAFileNetCase ManagerBAWICCESMvulnerability assessmenttroubleshooting

Soft Skills

issue resolutionteam environmentcommunicationcustomer interfaceproject facilitationproduction-first mindsettechnical presentationscollaborationproblem-solvingadaptability

Certifications

Bachelor’s DegreeHigh School Diploma