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GM Financial

Site Reliability Engineer I

GM Financial

. The Site Reliability Engineer under the general direction from the leadership will assist in the day-to-day tasks critical to the team's success.

Posted 5/8/2026full-timeArlington • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AnsibleAWSAzureCloudDistributed SystemsGoogle Cloud PlatformJenkinsKubernetesLinuxOpen SourcePythonReactTerraform

About the role

Key responsibilities & impact
  • The Site Reliability Engineer under the general direction from the leadership will assist in the day-to-day tasks critical to the team's success.
  • The position will be responsible for supporting cloud infrastructure architecture and components, including hybrid cloud and Public Cloud platforms.
  • This will include prototyping, initiating, and operationalizing of Public Cloud solutions.
  • The role will also be supportive of overall Cloud Transformation initiatives designed to meet key goals in creating a service-driven culture through performance and delivery of SaaS, PaaS, and IaaS solutions by public cloud vendors such as Azure and AWS.
  • The Site Reliability Engineer will be responsible for configuration, efficiency, and performance of the deployed public cloud solutions.
  • The scope of the role includes not only cloud engineering, but advanced level automation capabilities, and even some overlap into software development disciplines.
  • Build and demonstrate a foundational understanding of SRE concepts, including observability, monitoring, incident response, and the core systems owned by the team.
  • Execute standard operational tasks independently using established processes, runbooks, tooling, and escalation paths; raise issues when scenarios become complex or unfamiliar.
  • Perform initial troubleshooting for clear production or environment issues with limited guidance; contribute findings and next steps to the broader resolution effort.
  • Demonstrate ownership of learning by seeking mentorship, asking questions, and contributing back to shared team knowledge.
  • Help teams apply SRE operational readiness practices using the SRE Checklist—with emphasis on detection/observability, performance, resiliency, automation, and operational readiness before go‑live.
  • Assist with defining and implementing basic monitoring coverage aligned to Golden Signals (e.g., latency, traffic, errors, saturation/capacity) and validate telemetry appears correctly in monitoring platforms.
  • Follow established standards for cloud based resources in Azure environment for automation and troubleshooting.
  • Support logging and exception-handling hygiene by aligning to known standards (e.g., ensuring correlation IDs and key dimensions are captured where required).
  • Assist and provide systems administration setup/configuration as needed for supported services and environments.
  • Contribute to toil reduction by helping implement/maintain repeatable operational mechanisms (e.g., health checks/probes and monitoring configuration) as defined in standards and patterns.

Requirements

What you’ll need
  • Thorough command of both the Windows and Linux Operating Systems, with strong background in troubleshooting either
  • Knowledge of native Kubernetes or related enterprise container platforms such as Open Shift
  • Good understanding of the mechanics of this platform and the deployment pipeline that feeds it
  • Knowledge of Public Cloud Governance frameworks, architectures, configurations, services, and solutions, specifically within Microsoft Azure, but may also include AWS and GCP
  • Knowledge in core Azure services like Azure Kubernetes Service, CosmoDB, Azure Functions, Azure Storage Entities and Concepts, Azure CLI and Powershell Cmdlets
  • Knowledge in Azure organizational entities such as Departments, Accounts, Subscriptions, Resource Groups and Management Groups
  • Strong automation skills in Linux and Windows including bash, python, and Powershell
  • Extensive experience with Terraform plans and associated development
  • Knowledge of Arm Templates and various related automation methods within Azure
  • Experience with modern source control repositories (e. g. Git) and devOps toolsets (Jenkins/ Ansible etc) and familiarity with Agile/ Scrum methodologies
  • Experience with cloud-native and microservice architectures and an understanding of design principles for scalability, performance, and reliability
  • Experience with distributed systems, asynchronous messaging, and networking protocols
  • Experience with open source applications, frameworks, and libraries
  • Fast learner; proactive thinker
  • Ability to innovate, automate, and continually improve processes
  • Excellent verbal and written communication skills
  • Possess critical thinking and analytical skills
  • Capacity to take initiative; desire to become a self-starter
  • Willingness to find problems and come up with creative solutions
  • Ability to balance priorities in order to meet multiple requirements and deadlines while ensuring priority objectives receive proper emphasis
  • Ability to accept change and adapt to shifting priorities
  • Effective time management and prioritization skills
  • Able to think and react positively and professionally when faced with obstacles
  • A strong willingness to learn, and accept instruction
  • Advanced job related certifications preferred but not required
  • Exposure to Golden Signals–based monitoring (latency, traffic, errors, saturation) and the discipline of validating telemetry and alert behavior preferred
  • Exposure to reliability engineering concepts such as SLOs/SLIs and how reliability goals connect to real production operations preferred
  • Familiarity with cloud and runtime fundamentals (e.g., Windows/Linux basics and cloud platform exposure such as Azure) preferred
  • Familiarity with modern engineering ways of working that support reliability outcomes (e.g., documentation habits, continuous improvement mindset in a DevOps culture) preferred
  • Azure cloud environment preferred
  • .net Coding preferred
  • 3-5 years of experience in cloud computing, DevOps, and all related automation disciplines preferred
  • High School Diploma or equivalent required
  • Bachelor’s Degree in related field or equivalent work experience within the IT field required.

Benefits

Comp & perks
  • Generous benefits package available on day one to include: 401K matching
  • bonding leave for new parents (12 weeks, 100% paid)
  • tuition assistance
  • training
  • GM employee auto discount
  • community service pay
  • nine company holidays.

ATS Keywords

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Hard Skills & Tools
Windows Operating SystemLinux Operating SystemKubernetesAzureAWSTerraformPythonBashPowershellDevOps
Soft Skills
critical thinkinganalytical skillstime managementcommunication skillsinitiativeadaptabilityproactive thinkingproblem-solvingownership of learningability to balance priorities
Certifications
Bachelor’s Degree in related fieldAdvanced job related certifications