Claims Vendor Strategy Manager

GM Financial

. Lead the governance, oversight, and strategic management of vendor partnerships supporting General Motors Insurance .

Posted 4/2/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $96,000 - $177,500 per yearWebsite

About the role

Key responsibilities & impact

Lead the governance, oversight, and strategic management of vendor partnerships supporting General Motors Insurance
Ensure regulatory, contractual, and policy compliance while building strong relationships with internal stakeholders and external vendors
Develop team capabilities, oversee vendor risk and performance
Identify solutions that enhance customer and employee experiences in alignment with GM Insurance strategy
Proactively identify and recommend vendor solutions and technologies to leadership that further enhance the customer or employee experience in line with General Motors strategies and goals
Responsible for interviewing, hiring, evaluating and directing the work of direct reports
Develop goals and objectives for direct reports that align with General Motors Insurance key results
Maintain relationships with vendors to gather information needed for due diligence, risk assessments, and any other ongoing monitoring required
Work with vendor and internal stakeholders to ensure ongoing vendor monitoring activities are documented in accordance with company policy and procedures
Perform reviews and analysis of executed vendor agreements to ensure service level compliance and other contractual commitments are satisfied
Ensure the team resolves vendor disputes or issues quickly and efficiently

Requirements

What you’ll need

4+ years of Insurance or financial services industry experience required
2+ years of experience in a Vendor Management department or functionally related area handling vendor partnerships required
4+ years of experience in claims, preferably auto claims preferred
3+ years of claims leadership experience preferred
High School Diploma or equivalent required
Bachelor’s Degree or 4+ years of experience in the field or in a related area preferred
Must be familiar with vendor management and relationship concepts, practices, and procedures
Ownership mentality with a deep sense of accountability over results
Ability to perform comprehensive analysis on costs and benefits of project proposals and outsourcing activities
Ability to manage multiple projects
Ability to lead and delegate appropriately
Ability to make independent decisions
Strong interpersonal skills with ability to communicate effectively at multiple levels of an organization (verbal and written) on a regular basis
Proven analytical skills and strategic thinking
Excellent organizational skills a must
Must be skilled and highly proficient with Microsoft Office (Excel, Word, PowerPoint)

Benefits

Comp & perks

401K matching
bonding leave for new parents (12 weeks, 100% paid)
tuition assistance
training
GM employee auto discount
community service pay
nine company holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementclaims managementrisk assessmentcontract complianceproject analysisperformance evaluationstrategic managementcustomer experience enhancementemployee experience enhancementdata analysis

Soft Skills

leadershipinterpersonal skillscommunication skillsorganizational skillsaccountabilitystrategic thinkingdecision makingdelegationproblem solvingrelationship building