Senior First Party Injury Adjuster
GM Financial
full-time
Posted on:
Location Type: Remote
Location: New Jersey • United States
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Salary
💰 $61,000 - $116,000 per year
Job Level
About the role
- Provide claims service via various channels to policyholders and third-party customers
- Investigate and resolve medical bills associated with first party injuries in the most complex PIP states
- Acquire and apply basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures
- Seek guidance from team members to resolve issues and identify appropriate issues for escalation
- Provide mentoring and training to less experienced First Party Casualty Adjusters
- Partner with and/or directs vendors and internal business partners to facilitate claims resolution
- Contribute to business goals, performance metrics, and effectively uses tools & technology
Requirements
- High School Diploma or equivalent required; Bachelor’s Degree in related field preferred
- 4+ years of auto claims adjusting experience required
- 2+ years of customer service experience preferred
- First Party Injury New Jersey PIP process experience strongly preferred (will support multiple states)
- Insurance Adjuster License required
Benefits
- Generous benefits package available on day one to include: 401K matching
- bonding leave for new parents (12 weeks, 100% paid)
- tuition assistance
- training
- GM employee auto discount
- community service pay
- nine company holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
auto claims adjustingmedical bill investigationclaims resolutionPIP processinsurance policy contractsclaims handling processesmentoringtraining
Soft Skills
problem-solvingcommunicationteam collaborationcustomer serviceleadership
Certifications
Insurance Adjuster License