Senior Auto Physical Damage Appraiser
GM Financial
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $61,000 - $116,000 per year
Job Level
About the role
- Provide claims service via various channels to policyholders and third-party customers
- Adjust moderate to highly complex auto claims
- Create and review estimates, supplements, photos, and supporting documents for accuracy and compliance
- Clearly document thought process, investigation, evaluation, negotiation, and settlement decisions
- Acquire and apply knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures
- Seek guidance from team members to resolve issues and identify appropriate issues for escalation
- Partner with and/or directs vendors and internal business partners to facilitate claims resolution
- Contribute to business goals, performance metrics, and effectively uses tools & technology
- Support workload surges and/or catastrophe operations as needed
Requirements
- High School Diploma or equivalent required; Bachelor’s Degree in related field preferred
- 3+ years of auto claims experience writing estimates and total loss evaluations required
- 3+ years of experience using CCC Portal/estimating software required
- 3+ year of customer contact experience preferred
- Insurance Adjuster License preferred
- I-Car Platinum Designation preferred
Benefits
- 401K matching
- bonding leave for new parents (12 weeks, 100% paid)
- tuition assistance
- training
- GM employee auto discount
- community service pay
- nine company holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
auto claims adjustmentestimate writingtotal loss evaluationdocumentation accuracynegotiationsettlement decision makingclaims resolution
Soft Skills
communicationteam collaborationproblem solvingcritical thinking
Certifications
Insurance Adjuster LicenseI-Car Platinum Designation