Senior Training Consultant
GM Financial
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $73,500 - $147,000 per year
Job Level
Senior
About the role
- Develop and facilitate claims onboarding and training programs for General Motors Insurance Claims department
- Investigates trends, technological innovations, and applications within the training industry
- Develops appropriate instructional strategies using blended solutions
- Builds and delivers programs/curriculum utilizing a variety of media and applying adult learning and instructional design principles
- Gathers and analyzes customer feedback and program evaluations to modify content as appropriate
- Effectively communicate with team members and stakeholders to ensure objectives, timelines and goals are being met
- Ensure all training approaches engage participants, enhance the professional development of employees and ultimately result in increased employee performance
- Continuously validate training solutions to ensure content is current, relevant and meets the needs of the learners and the department
- Identify and determine training requirements by working closely with leadership and conducting needs assessments for each department
- Participate in project meetings as needed for initiatives that will involve the development and facilitation of training
- Support and lead change initiatives with timely and thorough training programs
- Effectively communicate changes in company policies and procedures
Requirements
- High School Diploma or equivalent required; Bachelor’s Degree or equivalent work experience preferred
- 3+ years of professional experience handling claims or working in a claims department preferred
- 2+ years of professional experience in corporate training and performance management preferred
- Property & Casualty License preferred
Benefits
- Generous benefits package available on day one to include: 401K matching
- bonding leave for new parents (12 weeks, 100% paid)
- tuition assistance
- training
- GM employee auto discount
- community service pay
- nine company holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional designadult learning principlesneeds assessmentcurriculum developmentclaims handlingperformance managementtraining program developmentprogram evaluationblended learning solutionscustomer feedback analysis
Soft skills
communicationteam collaborationleadershiporganizational skillschange managementproblem-solvingadaptabilitystakeholder engagementfacilitationprofessional development
Certifications
High School DiplomaBachelor’s DegreeProperty & Casualty License