AVP SRE, Cloud Solutions

GM Financial

AVP leading GM Financial’s AI-enabled site reliability and cloud strategy. Building self-healing systems, reducing technology risk, and developing high-performing engineering teams.

Posted 9/11/2026full-timeArlington • Texas • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Site Reliability Engineering and Platform Engineering, with a strong focus on agentic AI, observability, and automation. Proven ability to lead high-performing teams, drive operational excellence, and establish governance frameworks that enhance reliability and reduce technology risk.

Highest-signal resume keywords

Site Reliability Engineering LeadershipAgentic AI and AIOps ExpertiseObservability and Incident ManagementCI/CD and DevOps AutomationTechnical Leadership in Large Enterprises

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AutomationAPIsDebuggingPerformance OptimizationScalable Solution DesignIncident ManagementOperational ReadinessSLOs and SLIsCloud Cost OptimizationVulnerability Remediation

Soft Skills

Executive CommunicationStakeholder ManagementCollaborationOrganizational InfluenceCoaching and Mentorship

Tools & Technologies

Infrastructure as Code (IaC)DevOps AutomationPolicy as CodeTest AutomationModern Software Delivery Practices

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceMaster’s Degree Preferred

Industry Keywords

Financial Services IndustryOperational ExcellenceTechnology RiskNon-Functional RequirementsContinuous Improvement

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Define and execute the PSRE strategy, roadmap, standards, and operating model aligned with business and technology objectives
Lead the adoption and responsible governance of agentic AI across reliability engineering, incident management, monitoring, observability, technology risk, vulnerability and technology debt remediation, cloud cost optimization, and non-functional requirements
Establish automated controls and intelligent agents that validate reliability, security, operational readiness, and non-functional requirements throughout the delivery lifecycle
Drive resilient, self-healing systems that detect, diagnose, remediate, and recover from known failure conditions with safeguards, human oversight, and auditability
Champion engineering practices that improve availability, scalability, recoverability, performance, maintainability, and operational sustainability while reducing toil
Establish observability strategies across metrics, logs, traces, application performance, service health, and user-experience signals
Drive improvements in incident trends, recurring-issue elimination, MTTR, service availability, alert quality, customer impact, and operational efficiency
Establish operational governance for incident and escalation management, operational readiness, service ownership, documentation, runbooks, supportability, and service health
Partner with Cybersecurity, Architecture, Product, and Engineering teams to reduce technology risk and improve vulnerability remediation, technology debt, resiliency, and engineering standards
Establish SLOs, SLIs, error budgets, reliability KPIs, operational metrics, and executive reporting
Build and lead high-performing teams through coaching, mentorship, career development, succession planning, and technical upskilling
Establish a culture of knowledge sharing, innovation, engineering excellence, accountability, and continuous improvement
Provide executive leadership during major incidents and influence technology strategy, investment decisions, and engineering priorities

Requirements

What you’ll need

Experience leading Site Reliability Engineering, Platform Engineering, Operational Excellence, or comparable technology organizations
Demonstrated leadership in agentic AI, AIOps, intelligent automation, or autonomous operational capabilities, including governance, evaluation, security, human oversight, and auditability
Deep understanding of observability, incident and problem management, resiliency engineering, operational readiness, technology risk, SLOs, SLIs, error budgets, and toil reduction
Experience improving incident trends, recurring incidents, MTTR, service availability, alert quality, customer impact, and operational efficiency
Experience building or enabling resilient, self-healing systems and automation that reduce manual intervention
Experience with CI/CD, Infrastructure as Code (IaC), DevOps automation, policy as code, test automation, and modern software delivery practices
Experience leading vulnerability remediation, technology debt reduction, non-functional requirement automation, and cloud cost optimization initiatives
Strong software engineering foundation and technical judgment related to automation, APIs, debugging, performance, maintainability, and scalable solution design
Demonstrated success developing engineering talent, growing future technical leaders, and building high-performing organizations focused on continuous learning and technical excellence
Strong executive communication, stakeholder management, collaboration, and organizational influence skills
Ability to operate effectively in a fast-paced environment, provide quality service to internal and external customers, work a flexible schedule when business needs require, and travel on a limited basis
7-10 years IT industry experience required
3-5 years technical leadership in large enterprises required
2-4 years early career experience as a software developer required
High School Diploma required
Bachelor’s Degree in Computer Science or equivalent work experience required
Experience in financial services industry preferred
Master’s Degree preferred

Benefits

Comp & perks

401K matching
Bonding leave for new parents: 12 weeks, 100% paid
Tuition assistance
Training
GM employee auto discount
Community service pay
Nine company holidays
Competitive pay and bonus eligibility
Flexible hybrid work environment