GLS US

Account Manager

• Develop and maintain customs compliance processes for all export shipments.
• Join Sales on customer calls as requested to assist with any export related questions.
• Respond to inquiries from all internal company departments around customs and compliance.
• Coordinate all required customs and security compliance documentation required from shippers.
• Stay up-to-date on all changes in regulations as it relates to exports, security rules, and commodities.
• File any required regulatory paperwork internally and externally.
• Coordinate with colleagues globally where needed to ensure shipments are expedited without delay in all cases.

International Account Manager

QA Engineer

• Collaborate with business analysts and development teams to understand project requirements and develop test plans and strategies
• Design and execute test cases, including functional, regression, integration, and performance testing
• Identify and report software defects, issues, and inconsistencies in a clear and concise manner using issue tracking tools
• Participate in the review and validation of user stories and functional specifications
• Perform exploratory testing to identify potential usability and user experience improvements
• Develop and maintain test data and test environments as required for testing purposes
• Define the test strategy for live validations, ensuring a smooth transition to production environments
• Work closely with developers to ensure timely resolution of defects and issues
• Participate in agile development and scrum meetings to provide feedback and ensure quality throughout the development lifecycle
• Conduct root cause analysis of complex defects and work with the development team to identify and implement effective solutions
• Present demos to stakeholders prior to software deployments, effectively communicating the functionality and quality of the software
• Keep up to date with the latest testing tools, methodologies, and industry best practices
• Support and assist developers with the auto deployment process and build release activities
• Maintain QA environments by updating them with each new software build, ensuring correct configurations and functionality
• Monitor project progress and identify potential risks, proposing mitigation strategies as needed
• Maintain up-to-date knowledge of industry best practices, technological advancements, and business trends

International Account Manager

Quality Assurance Analyst