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About the role
Key responsibilities & impact- Manage integration projects: Drive international integration projects end-to-end by coordinating between GLS/NXT and internal or external stakeholders to ensure a smooth and well-structured onboarding process.
- Ensure successful product adoption: Support customers beyond integration by helping them understand and realize the value of GLS/NXT products through user behavior analysis, feedback loops, and personal sparring.
- Bridge tech and business: Translate technical requirements into clear deliverables and timelines, ensuring efficient coordination between tech teams, ensuring that the right information reaches the right people at the right time.
- Improve integration processes: Identify gaps and pain points in the current setup and proactively drive improvements through documentation, tooling, and automation.
- Manage stakeholder relationships: Build strong, empathetic relationships with internal and external stakeholders and ensure GLS/NXT is well-represented within the corporate environment.
- Create visibility and impact: Report on integration progress and outcomes, highlighting key successes and learnings team-internal or to the leadership team.
Requirements
What you’ll need- ≥2 years of experience in integration, implementation, (technical) project management or customer success management in B2B.
- Strong organizational and multitasking skills with a structured approach to problem-solving.
- Excellent communication and interpersonal skills, with the ability to collaborate across teams and cultures.
- Fundamental understanding of technical concepts (API, system architecture or digital platform products).
- Business-level proficiency in English, both written and spoken.
- Ability to travel within the EU (10%).
- Permission to work in Germany.
Benefits
Comp & perks- Dynamic workplace: A digital environment with international projects and space to learn and grow.
- Flexible work conditions: Hybrid working mode with a tailored remote policy.
- Focus on learning: A personal budget (1.000€) for learning and development initiatives.
- Physical space for ideas: A great office space in Berlin Mitte with top-tier equipment.
- Transparent and competitive compensation: A salary package that reflects your expertise and experience.
- Active participation: A clear bonus system enabling participation in your and the team’s performance.
- Engaging team culture: Monthly team cooking, regular events and offsites.
- Vacation policy: 30 days of yearly holiday.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
API UnderstandingSystem Architecture KnowledgeDigital Platform ProductsProject ManagementProcess ImprovementDocumentationAutomation
Soft Skills
Organizational SkillsMultitaskingProblem-SolvingCommunication SkillsInterpersonal Skills