Case Progression Manager
Gloucestershire County Council
full-time
Posted on:
Location Type: Office
Location: Gloucestershire • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £48,226 - £51,356 per year
Job Level
Mid-LevelSenior
About the role
- oversee the timely and effective movement of matters within the Public Law Outline (PLO) process
- ensure that statutory responsibilities are met and that children’s welfare remains central to all decision-making
- work closely with Social Workers, Team Managers, legal services, and multi-agency partners to monitor case trajectories
- identify delays and drive improvements in practice
- act as a bridge between operational teams and legal services
- facilitate effective communication and ensure that cases are legally sound and procedurally compliant
- track performance indicators such as timescales for assessments, pre-proceedings actions, and court submissions
- identify patterns of drift and escalate concerns where necessary
- coach and mentor staff, promote reflective practice, and encourage critical thinking in complex decision-making
- prepare monthly performance reports for each of the localities
- present a quarterly legal report to the senior management team
- analyse trends, areas of focus and propose actions required
- work closely with the Social Work Academy and the legal department to develop and deliver targeted training packages for staff
Requirements
- qualified Social Worker
- substantial experience in statutory children’s services, including safeguarding and court work
- strong analytical skills
- deep understanding of child protection legislation and the PLO framework
- ability to challenge practice constructively while fostering a culture of accountability and learning
- full driving licence and willingness to drive
- DBS clearance
- have completed your ASYE year (if you qualified after 2012)
- Social Work England registration
Benefits
- £4,000 welcome payment*
- £2,000 retention payment*
- up to £8,000 relocation package*
- flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff)
- option to purchase 10 days of additional leave per year (pro rata for part-time staff)
- family friendly policies and benefits to help support you and your family
- supportive and positive working environment with regular, robust supervision
- Local Government Pension Scheme (LGPS)
- access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
- an in-house Occupational Health service
- employee discount scheme
- cycle to work scheme
- links to employee networks such as Prism (LGBT+) and the Young Employees Network
- career development and qualification opportunities
- access to our Social Work Academy
- cycle to Work scheme (eligibility criteria and t&cs apply)
- green Car Salary Sacrifice Scheme (eligibility criteria and t&cs apply)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
statutory children's servicessafeguardingcourt workanalytical skillschild protection legislationPLO frameworkperformance reportingcase monitoringtraining developmentreflective practice
Soft skills
effective communicationcoachingmentoringcritical thinkingconstructive challengeaccountabilitylearning cultureteam collaborationproblem-solvingdecision-making
Certifications
qualified Social WorkerDBS clearanceSocial Work England registrationASYE completion