Configure, implement, and maintain various IT infrastructures across a primarily cloud-based organization.
Configure and manage user accounts and applications through identity access management systems such as single sign-on and multi-factor authentication.
Configure and maintain computer assets through a mobile device management system.
Manage a virtual private network system through user administration and system administration.
Implement and manage an antivirus system by deploying agents on endpoints, updating Antivirus policies, and reporting or resolving alerts.
Administrate enterprise-level workspaces such as Google Workspace and Microsoft Office.
Assist Glooko employees with IT procedures, such as onboarding and offboarding, installation of new applications, migrations to new hardware, and more.
Maintain asset management records by updating inventory information on both hardware and software.
Work primarily in a MacOS-based environment with some support for Windows devices and mobile devices
Maintain project documentation through project tracking software such as Jira.
Requirements
Bachelor’s degree in information technology, information systems, computer science, or related field.
8+ years of experience working with enterprise systems in an administrative, support, or management role.
Comptia, Cisco, or other professional certifications are a plus.
Working knowledge of Google Suite, Microsoft Office, Okta, Jamf Pro, VMWare, Jira, and Sophos.