Call Center – Inbound Travel Sales, Vacation Planner

Globus family of brands

Inbound Travel Sales Associate responsible for answering incoming calls and converting leads into vacation products. Engaging with customers and achieving monthly sales goals in a remote setting.

Posted 7/16/2026full-timeRemote • Colorado • 🇺🇸 United StatesJunior💰 $0 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong inbound sales capabilities with a focus on customer satisfaction and effective communication. Proficient in navigating multiple computer systems to manage customer interactions and achieve sales goals.

Highest-signal resume keywords

Inbound Sales ExperienceCustomer SatisfactionExcellent Computer SkillsAssumptive CloseLead Campaign Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inbound SalesSales GoalsCall HandlingEmail CommunicationLead Management

Soft Skills

Friendly DemeanorExcellent OrganizationCustomer ConnectionTeam Collaboration

Tools & Technologies

Globus Sales ProtocolsMultiple Computer Programs

Industry Keywords

Call CenterCustomer EngagementBusiness RelationshipsKPI Management

About the role

Key responsibilities & impact

Receive 145+ incoming calls and create happy guests
Engage with customers via phone and email
Call out or email to guests regularly to follow up with existing customers
Responsible for hitting clear monthly sales goals and KPIs
Maintain call handling expectations
Engage in Lead Campaigns as assigned
Engage in regular training to enhance skills
Meet regularly with Supervisor to discuss metrics and performance
Participate in weekly team meetings and on Teams Chats
Rotating Saturdays required

Requirements

What you’ll need

1 year Call Center Inbound Sales Experience
Handling up to 145 inbound calls a month on average as well as e-mails using Globus sales protocols
Excellent Computer skills – we use multiple systems to engage with our work and clients
Ability to navigate through multiple computer programs throughout the day
Excellent organization skills
Friendly and able to connect with our customers
Maintaining customer satisfaction by ensuring customers receive accurate, timely, and quality information about the products we are supplying
Understanding of Assumptive Close and how to take a Lead to a deposit
Developing business relationships and fostering a spirit of cooperation with GVI departments as needed to serve the needs of customers

Benefits

Comp & perks

401K Match
16-26 days of vacation
Health, vision, dental and life insurance
Work from home options
Home office internet reimbursement
Exciting Travel Benefits