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Call Center – Outbound Travel Sales, Vacation Planner
Globus family of brandsOutbound Sales Vacation Planner engaging with customers to sell vacation packages. Support customers through chats and emails while converting leads into sales for travel products.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong outbound sales capabilities with a proven track record in managing sales pipelines and achieving defined sales goals. Possesses excellent organizational skills and the ability to build rapport with customers, enhancing client retention and conversion rates.
Highest-signal resume keywords
Outbound Sales ExperiencePipeline ManagementAssumptive Close TechniqueCustomer EngagementTravel Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Goals AchievementLead ManagementOutbound CallingEmail CommunicationCustomer Conversion
Soft Skills
Self-MotivatedFriendly DemeanorExcellent Organization Skills
Tools & Technologies
SiebelRing CentralMicrosoft DynamicsExcel
Certifications & Qualifications
Associate’s Degree
Industry Keywords
Sales PipelineCustomer Relationship ManagementTravel Industry
About the role
Key responsibilities & impact- Manage 145 leads per month in addition to any previous workload pending sale
- Engage with multiple customers via phone and email daily
- Responsible for hitting defined sales goals monthly and annually
- Maintain a healthy and organized sales pipeline
- Participate in regular training to enhance your skills
- Meet regularly with Supervisor to discuss metrics and performance
- Participating in weekly team meeting's Teams Chats
- Rotating Saturday’s shift required. Will receive one day off that week to compensate.
Requirements
What you’ll need- 1-year previous Outbound Sales Experience required
- Previous experience successfully managing a Pipeline
- Able to successfully manage multiple leads and customers consecutively
- Excellent organization skills
- Self-motivated
- Friendly and able to connect with our customers
- Innate ability to build repeat clientele
- Understanding of Assumptive Close and how to assertively convert a lead into a deposit
- Able to make minimum of 145 Outbound calls and emails per month
- Travel industry experience preferred but not required.
- Experience using systems such as Siebel, Ring Central, Microsoft Dynamics, Excel
- The preferred candidate will hold an associate’s degree (A. A.) or equivalent from two-year College or technical school; six months to one-year related experience in outbound sales work, and travel industry; or equivalent combination of education and experience.
Benefits
Comp & perks- Pension Plan
- 401K Match
- 16-26 days of vacation
- Health, vision, dental and life insurance
- Work from home options
- Home office internet reimbursement
- Exciting Travel Benefits: 70 to 90% off tours and cruises (plus discounts for friends and family), a free Avalon cruise after 2 years, and Special deals with travel partners like Marriott, Expedia, IATA/IATAN, Norwegian Cruise Line, Hertz, and Thrift Car Rentals to name a few.