Mid-level Operations Analyst

Globo

Analista de Operações na Globo, empresa de mídia e tecnologia. Mapeando, automatizando e governando processos operacionais e comunicação interna.

Posted 8/20/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in process mapping, modeling, and documentation, utilizing tools like BPMN and Excel for data analysis. Proven ability to lead initiatives in process automation and continuous improvement methodologies such as Lean and Six Sigma.

Highest-signal resume keywords

Process MappingBPMN KnowledgeContinuous ImprovementData AnalysisProcess Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingProcess ModelingDocumentationData AnalysisChange ManagementKPI DefinitionProcess AutomationContinuous ImprovementProject ManagementRequirements Gathering

Soft Skills

CommunicationCollaborationLeadershipOrganizational SkillsStrategic Thinking

Tools & Technologies

BPMN ToolsExcelPower BITableauBizagiVisioPower AutomatePipefy

Certifications & Qualifications

Lean Six SigmaCBPPBPMN

Industry Keywords

Process AutomationOperational WorkflowsAgile MethodologiesScrumKanbanLeanSix Sigma

Tech Stack

Tools & technologies

RPATableau

About the role

Key responsibilities & impact

Identify opportunities to automate manual processes
Propose and lead initiatives to digitize operational workflows and map operational impacts prior to system changes
Map current processes (AS-IS) together with the involved areas
Design future workflows (TO-BE) with structured improvements
Document processes in tools (e.g., BPMN, flowcharts, playbooks)
Periodically review critical processes
Ensure new processes are standardized from the outset
Serve as the focal point for process-related questions
Manage versioning and change history
Monitor progress toward goals and identify deviations
Prepare executive reports (weekly/monthly/cascading cadences)
Govern the rituals for building and tracking work (OKR check-ins)
Structure communication channels and routines (e.g., newsletters, rituals, meetings)
Create alignment materials (presentations, executive summaries)
Ensure transparency around process changes
Plan and execute internal communication
Organize and operationalize the area's communication flows
Produce corporate content (e.g., emails, invites, announcements, alignment materials)
Participate in internal engagement actions (internal marketing, campaigns, cultural initiatives)

Requirements

What you’ll need

Bachelor’s degree completed
Experience using process modeling tools (e.g., Bizagi, Visio, etc.)
Proficiency in Excel or analysis tools
Experience with process mapping, modeling, and documentation
Knowledge of BPM / BPMN
Experience in continuous improvement (e.g., Lean, Six Sigma)
Ability to analyze data and define indicators (KPIs)
Experience gathering requirements and interfacing with business areas
Knowledge of project management (traditional or agile)
Certifications (Lean Six Sigma, CBPP, BPMN) desirable
Process automation (RPA, Power Automate, Pipefy, etc.) desirable
Strategic business perspective desirable
Data analysis (advanced Excel, Power BI/Tableau) desirable
Change management desirable
Experience with project methodologies (Agile, Scrum, Kanban) desirable

Benefits

Comp & perks

Selection processes 100% remote
Applications encouraged from anywhere in Brazil and worldwide