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About the role
Key responsibilities & impact- **How your day-to-day will be:**
- Drive consistent continuous improvement and predictability; move beyond operational execution to be intentional and data-driven.
- Maintain a systemic view, analyze dependencies and decision impacts, act autonomously, and help teams evolve consciously.
- Promote agile values, principles, and practices, enabling and supporting roles at the tactical and operational levels.
- Provide strategic guidance to teams, advising agilists and program leaders on Lean-Agile practices and frameworks used at Globo and on their roles and responsibilities.
- Apply scaled-agile techniques to help programs self-organize and reduce dependencies.
- Track requests, ensuring alignment among stakeholders on prioritization and delivery within agreed timelines, and provide visibility across layers (from teams to executive level).
- Introduce and advance agile concepts and practices for the teams involved.
- Serve as an interface between the agility function and the teams you are assigned to, ensuring alignment between the agility strategy and the roadmap.
- Interface with stakeholders to prioritize initiatives and with value-stream leaders to capture and translate strategic drivers.
- Facilitate Scrum and/or Kanban ceremonies (daily standups, reviews, retrospectives, planning, replenishment, and refinements).
- Support teams with a focus on daily process improvements and communication with other groups.
- Assess team motivation, resolve conflicts, provide feedback, and conduct 1:1s.
- Act to remove impediments.
- Collect and monitor performance and business metrics.
- Ensure the best possible environment for team members.
- Monitor risks and mapped technology needs (infrastructure, platform, etc.).
- Facilitate quarterly planning ceremonies with technology and business teams (quarter planning, OKR creation, strategy review, etc.).
- Directly support coordination and smoother flow of major themes and/or initiatives that impact the whole program (work on cross-cutting topics).
- Orchestrate and share tactical-level portfolio management vision for the programs you support.
- Encourage learning through internal dynamics such as workshops, meetings, and trainings, making progress tangible, evaluating and evolving the program's Lean-Agile maturity with continuous improvement actions.
Requirements
What you’ll need- **What you need:**
- Experience coaching and mentoring multidisciplinary teams in agile methods and practices, including Kanban and Scrum, and in applying facilitation techniques and dynamics.
- Experience with OKRs.
- Experience in program and product portfolio management.
- Experience with Business Agility.
- Knowledge of scaled agile frameworks.
- Experience mediating conflicts.
- Experience adopting agile practices in non-software development environments (e.g., platforms).
- Ability to respond quickly to change.
- Facilitation skills to help work progress.
- Clear communication and the ability to communicate across multiple executive layers.
- Ability to read organizational context and perform critical analysis.
- Teaching skills and knowledge sharing.
- **Knowledge that will make you stand out:**
- Knowledge of Management 3.0.
- Experience with flow and effectiveness metrics (CFD, predictability, aging).
- Knowledge of STATIK, explicit policies, and classes of service.
- Advanced experience with JIRA.
- Experience with Business Agility.
- Knowledge of Flight Levels.
- Knowledge of the Kanban Maturity Model.
- Knowledge of Lean Portfolio Management.
Benefits
Comp & perks- We create environments where all people are included, welcomed, and valued
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Scaled Agile FrameworksOKRsConflict MediationFlow MetricsEffectiveness Metrics
Soft Skills
Clear CommunicationTeaching SkillsCritical AnalysisFacilitation SkillsTeam Motivation