Sales Support Associate
GLOBELIFE AO
full-time
Posted on:
Location Type: Remote
Location: California • United States
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About the role
- Serve as the first point of contact for clients via phone and Zoom
- Explain and review permanent benefits clearly and accurately
- Guide clients through enrollment and claims processes
- Maintain accurate documentation of all client interactions
- Collaborate with team members to deliver an exceptional customer experience
Requirements
- Legally authorized to work in the United States
- 1+ years of customer support, admin, or sales experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and listening abilities
- Basic computer skills (CRM systems, email, Microsoft Office)
- Previous experience in customer service or insurance preferred
- High school diploma or higher education required
Benefits
- Dental, Vision, Medical, and Life Insurance
- Travel insurance
- Death benefit
- In-depth training; no prior experience needed
- Performance-based promotions
- Incentive trips 4 times a year
- Performance-based bonuses
- Inclusive, supportive environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer supportadministrative skillssales experienceproblem-solvinglistening abilitiesbasic computer skillsCRM systemsMicrosoft Office
Soft Skills
communication skillsinterpersonal skills
Certifications
high school diplomahigher education