Reinstatement Clerk

Globe Life

Remote Reinstatement Clerk processing life insurance policy reinstatements and related transactions for Globe Life. Tracking workflows, preparing status reports, and supporting Customer Retention clerical tasks.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time management skills while effectively managing multiple projects and adhering to departmental policies and procedures. Proficient in processing transactions and providing detailed status updates to management.

Highest-signal resume keywords

Life Insurance Industry ExperienceMS Office ProficiencyHeavy Mainframe ExperienceOrganizational SkillsVerbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transaction ProcessingReinstatement Eligibility DeterminationPremium Adjustment Waivers ProcessingWOP Reversals ProcessingPolicy Notation and Processing

Soft Skills

Attention to DetailTime ManagementInterpersonal Skills

Tools & Technologies

MS WordMS ExcelMS Access

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Departmental PoliciesAd Hoc TasksFollow-Up ProceduresAttendance Reliability

About the role

Key responsibilities & impact

Use multiple systems to determine reinstatement eligibility, process transactions, and process Agent Bonuses
Complete and track reinstatement processes
Follow up to ensure transactions are processed successfully
Provide management with weekly status report updates
Routinely perform ad hoc tasks
Communicate task progress and concerns
Adhere to departmental policies and procedures
Process Premium Adjustment Waivers
Process WOP reversals
Notate and process each assigned policy
Perform other duties assigned by management

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of related experience
Life insurance industry experience is a plus
Strong organizational, time management, and attention to detail skills
Ability to manage multiple projects independently and meet deadlines
Excellent verbal communication and professional interpersonal skills
Proficiency in MS Office, including Word and Excel; Access is a plus
Heavy mainframe experience
Thorough follow-up with strict adherence to policies and procedures
Reliable and predictable attendance of the assigned shift
Ability to work full time based on the position specifications

Benefits

Comp & perks

Competitive compensation designed to reflect your expertise and contribution
Comprehensive health, dental, and vision insurance plans
Robust life insurance benefits
Retirement plans, including company-matched 401k and pension plan
Paid holidays and time off
Parental leave
Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep goals
Company-paid counseling for mental health, stress management, and work-life balance
Continued education reimbursement eligibility
Company-paid FLMI and ICA courses
Discounted Texas Rangers tickets