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Customer Support Specialist
GLOBALTALENTCustomer Support Specialist providing written support to fitness studio members. Managing inquiries and ensuring a warm, helpful communication tone.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates excellent written communication skills and the ability to provide empathetic customer support. Exhibits strong decision-making capabilities and a reliable sense of ownership in customer interactions.
Highest-signal resume keywords
Excellent Written EnglishEmpathyDecision-MakingReliabilityCustomer Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Genuine EmpathyStrong People InstinctsGood Judgment
Industry Keywords
Customer SupportCustomer InquiriesOn-Site TrainersWritten Communication
About the role
Key responsibilities & impact- Customer Support Specialist
- dealing with customer inquiries, providing support to on-site trainers and communicating through written channels.
Requirements
What you’ll need- Excellent written English
- Genuine empathy and strong people instincts
- Good judgment and comfort making decisions independently
- Reliability and a sense of ownership
- Comfortable working early mornings, evenings, and/or weekends
- German is a plus, but not required.
Benefits
Comp & perks- Fully remote, flexible within coverage windows
- A growing role with more responsibility over time
- Support from a founder-led team