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CRM Strategist
GLOBALTALENTHubSpot CRM Strategist working with clients to optimize customer lifecycle strategies through HubSpot. Leading projects and delivering CRM solutions that drive measurable business impact.
About the role
Key responsibilities & impact- Work with a company focused on delivering strategic, high-impact CRM solutions through the HubSpot ecosystem.
- Help clients optimize the full customer lifecycle across marketing, sales, customer success, and operations.
- Lead large-scale HubSpot projects and act as a trusted advisor to senior-level clients.
- Deliver CRM solutions that drive measurable business impact.
- Build strong relationships with clients to ensure exceptional experience and achieving strategic business goals.
- Translate client and internal strategies into comprehensive HubSpot solutions supporting marketing, sales, customer success, and operational workflows.
- Configure and optimize HubSpot Marketing Hub, Sales Hub, Service Hub, Content Hub, Data Hub, and HubSpot AI.
- Analyze current business processes and recommend operational improvements.
- Develop HubSpot reporting frameworks to track and communicate progress toward client goals.
- Understand client tech stacks and support integrations with HubSpot.
- Train clients and internal teams on how to effectively use customized HubSpot environments.
- Monitor and manage project budgets, timelines, and scope.
- Track and meet effective billing rate (EBR) goals.
- Collaborate with the sales team to develop tailored strategies for prospects.
Requirements
What you’ll need- Bachelor’s degree in Marketing, Business Administration, Communications, or a related field
- Minimum of 5 years of experience building solutions within the HubSpot platform
- Deep expertise across the HubSpot ecosystem and HubSpot software suite
- Strong understanding of technologies commonly integrated into HubSpot environments
- Highly client-facing with exceptional relationship-building and communication skills
- Proven ability to maintain high client satisfaction while driving measurable business outcomes.
- Exceptional presentation and stakeholder management skills
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Strong problem-solving abilities and comfort navigating complex client challenges
- High level of professionalism, integrity, and accountability
- Passion for client success and delivering outstanding results
- Required HubSpot certifications, including: HubSpot Trainer Certification, HubSpot Marketing Software Certification, HubSpot Sales Software Certification, HubSpot Service Hub Certification, HubSpot Revenue Operations Certification.
- Nice to Have: Experience leading enterprise or large-scale CRM transformation projects.
- Experience supporting cross-functional RevOps, marketing automation, or customer success initiatives
- Ability to identify growth opportunities and expand client engagements strategically
- Strong understanding of customer lifecycle optimization and CRM reporting strategies
Benefits
Comp & perks- Flexible working arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HubSpotCRM solutionscustomer lifecycle optimizationreporting frameworksoperational improvementsintegrationsmarketing automationRevOpsproject managementdata analysis
Soft Skills
relationship-buildingcommunicationpresentationstakeholder managementorganizational skillsproblem-solvingprofessionalismintegrityaccountabilityclient success
Certifications
HubSpot Trainer CertificationHubSpot Marketing Software CertificationHubSpot Sales Software CertificationHubSpot Service Hub CertificationHubSpot Revenue Operations Certification