Sales Operations – AI Manager

GLOBALTALENT

Sales Operations & AI Manager overseeing CRM and AI-driven sales processes at a European brand-experience company. Driving efficiency through automation and systemisation of sales operations.

Posted 4/30/2026full-timeBerlin • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own the end-to-end inbound sales process architecture — mapping, optimising, and systemising every stage from first touch to closed deal.
Configure, maintain, and continuously improve the CRM (Bitrix24) — pipelines, automations, fields, workflows, and integrations.
Build and deploy AI agents to automate repetitive sales tasks, enrich data, and accelerate decision-making.
Own the technical architecture of email marketing — sequences, segmentation logic, trigger rules, and tooling — in close collaboration with content owners.
Build and operate lead generation automations — prospecting workflows, data sourcing, enrichment pipelines, and outreach sequencing.
Ensure data quality and reporting integrity across all sales tooling, giving leadership clear visibility on pipeline health and funnel performance.

Requirements

What you’ll need

3+ years in sales operations, revenue operations, or a growth engineering role — ideally in a digital-native or e-commerce environment.
Hands-on CRM configuration experience with proven ability to migrate and adapt platforms (Bitrix24 a plus).
Practical experience building AI-powered workflows or agents — not just using tools, but architecting solutions with them.
Highly systematic thinker — able to document processes, identify failure points, and close gaps without hand-holding.
Strong bias for automation over manual work — if something is done twice, it should be automated.
Tight prioritisation — few things, done properly, with measurable outcomes.
Fluent English (C1+); German or Polish a plus.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM configurationAI-powered workflowsdata enrichmentsales process architectureemail marketing architecturelead generation automationdata quality assurancereporting integritypipeline managementworkflow automation

Soft Skills

systematic thinkingprocess documentationproblem identificationautomation biasprioritizationmeasurable outcomescollaborationdecision-makingadaptabilityattention to detail