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Sales & Operations Manager
GLOBALTALENTSales & Operations Manager handling leads and client relationships for a European logistics company. Collaborating with teams to ensure operational execution and smooth service delivery.
About the role
Key responsibilities & impact- Manage inbound and outbound leads from first contact through deal closure, ensuring a structured and conversion-focused sales process
- Serve as the main point of contact for customers and key accounts, building long-term relationships
- Lead negotiations, follow-ups, and commercial discussions to drive revenue growth
- Coordinate customer requirements internally and externally to ensure seamless service execution
- Maintain and optimize CRM data, pipeline tracking, and pricing coordination
- Collaborate closely with operations teams, carriers, and external partners to align expectations and resolve issues
- Provide clear, timely, and professional communication via phone and written channels
- Ensure accurate handover of closed deals to operations for smooth fulfillment
- Identify opportunities to improve sales efficiency and customer retention
- Take ownership of ad-hoc sales and operational initiatives in a dynamic startup environment
Requirements
What you’ll need- Proven experience in sales and key account management, ideally in B2B, logistics, automotive, SaaS, or marketplace environments
- Ability to independently manage the full sales cycle, including outreach, follow-ups, negotiation, and closing
- Fluent English (required)
- Fluent Spanish and Portuguese (required)
- Strong commercial mindset with excellent negotiation skills
- Excellent written and verbal communication abilities
- Experience working with CRM systems and managing sales pipelines
- Strong organizational skills and attention to detail
- Comfortable working in a fully remote and fast-paced environment
- Proactive, hands-on, and solution-oriented mindset
- Strong customer-centric approach
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales cycle managementnegotiationcustomer retentionCRM systemspipeline trackingsales efficiencydeal closurelead managementcommercial discussionsservice execution
Soft Skills
communicationorganizational skillsattention to detailcustomer-centric approachproactive mindsetsolution-oriented mindsetrelationship buildingnegotiation skillsindependenceadaptability