QA Specialist
Globalstar
full-time
Posted on:
Location Type: Remote
Location: Louisiana • United States
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About the role
- The Gateway Quality Analyst Specialist plays a critical role in driving operational excellence by monitoring team performance and enforcing compliance standards.
- Identify inefficiencies in existing workflows and recommend actionable process improvements.
- Design, build, and maintain dashboards and visualizations in JIRA and Power BI.
- Ensure operational activities comply with internal policies and applicable regulatory requirements.
- Monitor and administer the organization's learning management system (Moodle).
- Author and maintain Method of Procedure (MOP) templates for infrastructure improvements and maintenance activities.
Requirements
- Bachelor's degree in Operations Management, Industrial Engineering, Business Administration, or a related field preferred
- 2–4 years of experience in a quality analyst, operations compliance coordinator, or similar role
- Exceptional attention to detail with a structured, methodical approach to analysis
- Strong written and verbal communication skills
- Collaborative and adaptable — comfortable working with a wide range of teams and personalities,
Benefits
- Paid Time Off
- Paid Holidays
- 401(k) Plan with Company Match
- Employee Stock Purchase Program
- Voluntary and Company Paid Group Life Insurance
- Short- and Long-Term Disability Insurance
- Medical FSA
- Dependent Care
- Competitive Salaries
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisprocess improvementdashboard designvisualizationworkflow optimizationcompliance monitoringMOP authoring
Soft Skills
attention to detailstructured analysiswritten communicationverbal communicationcollaborationadaptability