QA Specialist

Globalstar

Gateway Quality Analyst Specialist ensuring operational excellence at Globalstar. Monitoring performance, enforcing compliance, and transforming data into actionable insights across teams.

Posted 4/16/2026full-timeRemote • Louisiana • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

The Gateway Quality Analyst Specialist plays a critical role in driving operational excellence by monitoring team performance and enforcing compliance standards.
Identify inefficiencies in existing workflows and recommend actionable process improvements.
Design, build, and maintain dashboards and visualizations in JIRA and Power BI.
Ensure operational activities comply with internal policies and applicable regulatory requirements.
Monitor and administer the organization's learning management system (Moodle).
Author and maintain Method of Procedure (MOP) templates for infrastructure improvements and maintenance activities.

Requirements

What you’ll need

Bachelor's degree in Operations Management, Industrial Engineering, Business Administration, or a related field preferred
2–4 years of experience in a quality analyst, operations compliance coordinator, or similar role
Exceptional attention to detail with a structured, methodical approach to analysis
Strong written and verbal communication skills
Collaborative and adaptable — comfortable working with a wide range of teams and personalities,

Benefits

Comp & perks

Paid Time Off
Paid Holidays
401(k) Plan with Company Match
Employee Stock Purchase Program
Voluntary and Company Paid Group Life Insurance
Short- and Long-Term Disability Insurance
Medical FSA
Dependent Care
Competitive Salaries

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisprocess improvementdashboard designvisualizationworkflow optimizationcompliance monitoringMOP authoring

Soft Skills

attention to detailstructured analysiswritten communicationverbal communicationcollaborationadaptability