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On-Site IT Support Specialist
GlobalPeopleTransitionsOn-Site IT Support Specialist providing high-quality application and IT support at ALDI. Managing IT assets and collaborating with international teams across different locations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing high-quality IT support and managing IT assets, with a focus on problem resolution and continuous service improvement. Proficient in basic networking and familiar with both Windows and Linux server environments.
Highest-signal resume keywords
IT Support ExperienceBachelor’s Degree In ITBasic Networking KnowledgeWindows/Linux Server KnowledgeITIL Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT SupportNetworkingWindows ServerLinux ServerInventory TrackingProblem ManagementTechnical Issue ResolutionKnowledge Base ContributionService ImprovementIT Asset Management
Soft Skills
Analytical ThinkingReliabilityFlexibilityTeam Spirit
Tools & Technologies
IT Hardware TechnologiesSoftware Technologies
Certifications & Qualifications
ITIL Certification
Industry Keywords
On-site SupportIT OperationsFacility-related IT NeedsGlobal IT Projects
Tech Stack
Tools & technologiesLinux
About the role
Key responsibilities & impact- Provide high-quality application and on-site IT support to ensure smooth daily operations
- Analyze and resolve complex and critical technical issues with a structured approach
- Manage IT assets and support facility-related IT needs
- Coordinate the setup and maintenance of the local office IT environment
- Handle goods receipt and ensure accurate inventory tracking
- Collaborate closely with international teams across different locations
- Contribute to and continuously improve the internal Knowledge Base
- Participate in both local and global IT projects
- Drive continuous service improvement initiatives
- Manage workarounds and contribute to problem management processes
- Deliver reliable, user-focused on-site support to colleagues
Requirements
What you’ll need- IT Support experience (On-site)
- Bachelor’s Degree - preferably in an IT field is an advantage
- Fluency in English (German is advantageous)
- Basic networking knowledge (LAN, WAN)
- Familiarity with software and IT hardware technologies
- Basic experience or knowledge related to Windows/Linux Server
- ITIL certifications are an advantage
- Analytical thinking
- Reliability, flexibility, team spirit
Benefits
Comp & perks- A role where you can make a real impact by supporting a large number of colleagues, helping them work efficiently every day
- Opportunity to grow and develop your IT skills within a dynamic and continuously evolving organization
- Clear career development paths and learning opportunities in the IT field
- A stable, long-term position within a secure and well-established company
- Comprehensive, hands-on training tailored to support your success from day one
- A diverse and engaging role with varied daily challenges
- Regular salary increases, aligned with inflation and rewarding long-term commitment
- A supportive environment with international collaboration and knowledge sharing
- Work-life balance support, including the possibility of 1 day of home office per week