IT Service Desk Analyst – German, English
GlobalPeopleTransitions
full-time
Posted on:
Location Type: Office
Location: Budapest • Hungary
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Tech Stack
About the role
- IT support of our European stores by phone and e-mail
- Analysing and working towards the resolution of emerging IT errors
- Record, track and follow up on incidents and requests
- Collaboration with training, quality and expert groups
- Installation of programs, data backup and support of technicians with remote access
- Testing of new hardware and software
Requirements
- Confident intermediate or higher German AND English written and oral language skills
- Willingness to work in shifts, on weekends and on bank holidays (additional shift allowance is applicable)
- Eager to learn and adopt to changes and new IT solutions
- Customer focus with strong communication skills
- Maintain a high standard towards own work
- Team player
- Relevant work experience is not required. We welcome the application of fresh graduates and occupation changers.
Benefits
- A constantly growing organization and increasing opportunities
- Possibility to participate in international projects with travel opportunities
- State of the art working environment, easily accessible by public transportation
- Secure, long-term job opportunity
- Outstanding salary
- Home office possibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT supportincident trackingdata backuphardware testingsoftware testingremote access supportproblem resolutionprogram installationerror analysis
Soft Skills
communication skillscustomer focusteam playeradaptabilitywillingness to learncollaborationhigh work standards