GlobalHealth, Inc.

General

• Conducts telephonic case management for complex, high-risk members
• Identification and assessment of needs
• Planning and coordination of care
• Monitoring outcomes in accordance with GlobalHealth and the departments policies and procedures
• Coordinates with providers when applicable to ensure holistic, healthy, beneficial outcomes
• Communicates with respect to family culture, ethnic origin, race, language, gender, age, religion, socioeconomic status, sexual orientation, mental and/or physical challenges
• Provides patient advocacy, support, assessing and ensuring quality care, and providing crisis intervention
• Coordination of services for members, including community resources and collaboration with other members of the care team
• Educate members and their caregivers on conditions and self-management techniques

Care Specialist, LPN