Strategic Automotive Customer Quality Lead

GlobalFoundries

Strategic Customer Quality Lead at GlobalFoundries ensuring quality and reliability for key customer accounts in semiconductor manufacturing. Leading initiatives to resolve quality issues and improve customer satisfaction.

Posted 7/7/2026full-timeMalta • New York, Texas • 🇺🇸 United StatesSenior💰 $143,000 - $247,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary technical liaison for GF strategic customer account
Advocate for the customer within GlobalFoundries
Be the primary escalation point for any customer quality concerns
Regularly host and lead management reviews
Lead cross-functional teams to investigate, analyze, and resolve complex product quality concerns
Track and analyze customer quality performance data
Manage customer audits and quality reviews
Facilitate regular quality meetings
Ensure compliance with industry standards

Requirements

What you’ll need

Bachelor’s degree in engineering, Materials Science, or related technical field
8+ years of experience in semiconductor manufacturing
Proven track record supporting strategic, top-tier customers
Ability to balance internal priorities with customer needs
Demonstrated ability to lead cross-functional teams

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Customer AdvocacyEscalation ManagementInternal Priority Balancing