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Technical Support and Facilities Coordinator – Part-time
Global University SystemsTechnical Support & Facilities Coordinator ensuring high availability of tech resources and campus upkeep. Joining GUS Education Arizona to support students and staff effectively.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintaining network resources and providing Tier 1 support for hardware and software, while ensuring compliance with health and safety regulations. Proficient in managing facilities operations and coordinating vendor services to maintain a safe and efficient campus environment.
Highest-signal resume keywords
Tier 1 SupportWindows Operating SystemsFacilities ManagementVendor CoordinationHealth and Safety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Resource MaintenanceHardware and Software SupportHelp Desk Ticketing ManagementSoftware InstallationInventory Management
Soft Skills
Organizational SkillsTime ManagementCustomer Support
Tools & Technologies
Desktop ApplicationsAudio Visual EquipmentBuilding Systems
Certifications & Qualifications
Post-Secondary Education in Computers/LAN Administration
Industry Keywords
Health RegulationsSafety StandardsFire RegulationsRoutine MaintenanceSpace Planning
About the role
Key responsibilities & impact- Maintain high availability of network resources, computer workstations, and a safe, welcoming campus environment.
- Provide direct Tier 1 support for hardware and software.
- Manage the Help Desk ticketing environment.
- Coordinate daily facility operations, including routine maintenance, space planning, and vendor oversight.
- Frontline customer support focused on resolving technical issues.
- Configure and maintain campus computing infrastructure.
- Diagnose and repair problems efficiently.
- Ensure software and cable management meet company standards.
- Install all software on campus computers and ensure software licenses are valid.
- Maintain an inventory of hardware and software for insurance purposes.
- Liaise with other departments to provide technical and administrative support.
- Oversee maintenance and cleanliness of classrooms, offices, and common areas.
- Conduct routine inspections of campus premises and coordinate timely repairs.
- Manage facilities-related work orders and tickets through to resolution.
- Ensure campus compliance with health, safety, fire, and applicable regulatory standards.
Requirements
What you’ll need- Post-secondary education in computers/LAN Administration.
- 1-2 years of working experience in a similar environment.
- Working knowledge of Windows Operating systems.
- Experience in supporting desktop applications, Servers, Audio Visual equipment is an asset.
- Basic understanding of building systems and general maintenance (HVAC, electrical, plumbing) is an asset.
- Familiarity with health, safety, and fire regulations and best practices.
- Experience coordinating vendors, contractors, and service providers.
- Strong organizational and time-management skills, with the ability to prioritize competing IT and facilities demands.
- Ability to lift and move equipment and furniture as required, and to be physically present on campus.
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities