Technical Relationship Manager
ControlUp
AzureCitrixCloudVMware
Technical Account Manager, Global Partnerships
Global Payments Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Administer the partner integration and go-live process, including project managing systems integration between partner, third parties and Global Payments
- Provide technical leadership across ecom & f2f channels and all geographic markets, with in-depth technical & business knowledge of payment acceptance processes and associated services
- Interact and provide consultative services to new and existing partners with respect to implementing and configuring Global Payments products & services (approx. 90% of time)
- Collaborate with Global Sales Engineering to effect a seamless handoff and assume full responsibility for solutioning and all technical aspects of partner relationships
- Develop in-depth knowledge of GP products through research and testing; proactively maintain accurate product & services knowledge
- Test new solution release applications and provide proof-of-concept ideas to partners and clients
- Produce clear and precise documentation for clients based on business and functional requirements for successful deployment
- Provide proposal support to the sales team; lead completion of business, technical and functional sections of RFI and RFP documents
Requirements
- Bachelor's Degree (Minimum)
- Typically Minimum 8 Years Relevant Exp
- Bachelor degree in Finance, Business, Science, Engineering or Computing (preferred)
- Experience of working in the payments industry, preferably ecommerce, mobile, payment security & risk management
- Ability to test basic code in mainstream languages and scripting knowledge of using HTML & JavaScript
- Project management of partner integration and go-live processes
- Experience producing documentation based on business and functional requirements
- Experience providing proposal support and completing technical sections of RFI and RFP documents
- Ability to communicate technical concepts clearly to technical and non-technical audiences
- Legally authorized to work for any employer in the United States (no visa sponsorship)
Benefits
- Medical care
- Dental care
- Vision care
- EAP programs
- Paid time off
- Recognition programs
- Retirement and investment options
- Charitable gift matching programs
- Worldwide days of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementpayment acceptance processesHTMLJavaScriptdocumentation productionRFI completionRFP completiontechnical leadershipsolution testingproduct knowledge
Soft skills
consultative servicescommunicationcollaborationtechnical concept explanationproblem-solvingorganizational skillsleadership
Certifications
Bachelor's Degree
