Partner Account Manager – Senior

Global Payments Inc.

Partner Account Manager at Global Payments overseeing partner relationships and ensuring effective communication. Proactively engaging with partners and providing product guidance and support.

Posted 5/20/2026full-timeTempe • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as the day-to-day operational contact and relationship owner for assigned partners
Build trusted partnerships by providing accurate and timely communication, guidance, and assistance regarding the organization's product and services
Respond to inquiries from partners, understand their questions, assess their business needs, and promote Global Payments’ solutions as alternative products or services
Collaborate with internal teams and apply creative problem-solving skills on technical problems and process gaps
Research complex partner inquiries and drive resolution of production issues
Proactively consult about upcoming system enhancements

Requirements

What you’ll need

Minimum of 3 years’ industry experience
Excellent verbal and written communication skills
Ability to manage a complex workload with little to no directive
Ability to solve problems using experience and good judgment
Proficiency in Microsoft Office, particularly Excel
Willingness to travel (1-2 times per year)

Benefits

Comp & perks

Flexibility to field phone calls from partners outside of business hours
Hybrid schedule from our office in Tempe, Arizona

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft OfficeExcel

Soft Skills

verbal communicationwritten communicationproblem-solvingjudgmentrelationship managementtime management