Product Manager

• Serve as the product owner for payment acceptance across all Active Advantage merchant accounts and regions.
• Partner with Global Payments, Finance, and Engineering to monitor, analyze, and improve transaction authorization performance.
• Design, maintain, and continuously refine deeply detailed dashboards that monitor payment outcomes at multiple levels — including issuer, bank, BIN, processor, merchant ID, and customer cohort.
• Analyze patterns by agency and client groupings to understand where acceptance varies and lead structured initiatives to close performance gaps.
• Work directly with payment partners to optimize presentment strategy (including MCC, descriptor, routing, and retry logic).
• Ensure all payment activity complies with regional recurring-payment regulations in the U.S., U.K., and Australia.

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