Dispatcher / Customer Service Representative
TITAN Group
Credit Specialist II
Global Lending Services LLC
full-time
Posted on:
Location Type: Office
Location: Greenville • South Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Work in conjunction with senior leadership to establish, document, continuously evaluate, and modify as necessary the criteria for loans that may qualify for an exception
- Review all requests for exceptions to established credit policy to ensure such exceptions meet company tolerance
- Provide meaningful and timely coaching and feedback related to exception requests that are not within company tolerance
- Track, document, and report to senior leadership trends related to policy exceptions
- Act as the primary resource in the development and delivery of departmental training
- Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
Requirements
- Minimum of bachelor’s degree required
- A minimum of five (5) years of underwriting experience required
- Thorough knowledge of credit-related laws, consumer lending/underwriting concepts, practices, and procedures required
- Ability to multi-task, prioritize, and effectively manage and work within a team
- Ability to solve problems under pressure and provide creative solutions when necessary
- Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
- Commitment to exemplifying the organizational core values and key competencies
- Talk and hear to exchange accurate information
- Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
- This is an exempt-level position whereby business needs will dictate the exact work schedule which should be expected to vary, at times coverage until 8:00p may be necessary
- The position does not require travel
Benefits
- Competitive base pay and performance bonuses, dependent on role
- Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
- 401K with employer match and 100% immediate vesting
- Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
- Paid Volunteer Time Off (VTO) Annually
- Tuition Reimbursement
- Parental Leave
- Business casual work environment
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
underwritingcredit policyconsumer lendingcredit-related lawsdata analysisproblem solvingmulti-taskingprioritizationbusiness applicationsMicrosoft Office
Soft skills
coachingfeedbackcollaborationteamworkcreativity under pressurecommunicationorganizational skillscommitment to valuesadaptabilityleadership
Certifications
bachelor's degree
