Promote improvements and modifications to GLS Business Processes through rigorous analysis along the dimensions of risk, default probability, capacity needs, and internal cost efficiencies.
Work to develop tools used in simulation/Monte Carlo analysis and gather market and competitor research data.
Maintain a strong comprehensive understanding of competitiveness relative to key industry drivers.
Assist with key control processes and report administration; provide support for databases and applications owned by team.
Communicate and present analytical findings to management.
Independently determine activities/approach to meet department goals and maintain a daily work schedule.
Run daily reports to optimize workflow efficiency and ensure service level expectations are met.
Foster a collaborative culture by working closely with other associates and management.
Participate in special projects and perform additional assignments as required.
Requirements
Bachelor’s degree in Industrial Engineering, Statistics, Mathematics, Economics, Finance, Engineering, or a closely related field
Eighteen (18) months of experience as a (all levels) Business Analyst, Operations Analyst, or related occupation
Working knowledge of SQL relational databases
Advanced Excel skills including VBA
PowerBI or related presentation and interactive dashboard tools (e.g. Latex Beamer, Tableau, etc.)
Designing and implementing A/B tests for significance
Predictive modeling and statistical Analysis by leveraging Markov Chains, Static Pool Analysis and Time series Analysis
Ability to work hybrid with commute within reasonable distance of Greenville, SC office
Benefits
Competitive base pay and performance bonuses, dependent on role