Senior ArcGIS Administrator
Global Enterprise Services, LLC (GES)
full-time
Posted on:
Location Type: Office
Location: Fort Belvoir • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $115,000 - $120,000 per year
Job Level
Senior
Tech Stack
OraclePostgresPythonServiceNowSQL
About the role
- Provide operational support and maintenance for Esri ArcGIS Enterprise environments, including Esri Portal and ArcGIS Server
- Design and implement solutions for complex technical challenges that affect multiple areas or disciplines
- Support the currently deployed Esri product suite as well as all future releases of Esri product lines
- Upgrade ArcGIS Enterprise systems to the applicable or latest versions
- Perform ArcGIS software patching for systems
- Assist the organization with any ArcGIS software requirements and troubleshoot GIS software issues to ensure full functionality
- Collaborate with various programs to integrate data from other systems of record, supporting customer requirements and advancing GIS initiatives
- Communicate with internal team members across multiple areas and client team members
- Ensure all data is secured and accessible only as appropriate, in compliance with agency policies and privacy laws
- Document and manage all application user guides, work processes, server configurations, enterprise architecture settings, and GIS database connections/accounts
- Understand and apply the ArcGIS Products Life Cycle
- Provide technical insight and recommendations to help determine GIS policies, objectives, and potential GIS software purchases
- Formulate implementation options, conduct research, and convert strategies into actionable plans with defined timetables and deadlines
- Work with the team to accomplish daily objectives, making a significant impact on operational outcomes or project deliverables.
Requirements
- Bachelor’s degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience
- 4 years’ combined experience with ArcGIS administration, geospatial data, analysis, maps, services, and applications
- 2-3+ years of Windows Server experience
- 2-3 years of experience with web server management and implementation; troubleshooting of websites, applications, and security implementations
- 3+ years’ combined experience with SQL and Python
- Hands-on experience with installation, configuration, maintenance, and updates (including Map Releases) of Esri software such as ArcGIS Server, ArcGIS Desktop, and ArcGIS Pro
- Experience providing GIS technical support and customer service directly to users
- Experience creating technical documentation in Confluence, or SharePoint
- Experience resolving and documenting work on incident tickets in ServiceNow or Jira
- Solid knowledge of relational databases (Oracle and or PostgreSQL)
- Intermediate experience in automating tasks with scripting languages like Python, or PowerShell
- Hands-on experience installing/administering/troubleshooting Windows Server 2022
- Excellent communication and written skills.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ArcGIS administrationgeospatial dataSQLPythonWindows Serverweb server managementinstallationconfigurationmaintenancetechnical documentation
Soft skills
communicationcollaborationtroubleshootingcustomer servicedocumentation managementtechnical insightresearchstrategic planningproblem-solvingorganizational skills