Consumer Lending Processing Specialist

Global Credit Union

Process consumer loans while providing exceptional service support to members at Global Credit Union in Spokane. Collaborate with internal teams to ensure compliance with regulations and efficiency.

Posted 7/12/2026full-timeSpokane • Washington • 🇺🇸 United StatesJunior💰 $45,633 - $66,624 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Consumer Lending processes, ensuring compliance with federal and state regulations while providing exceptional service to members. Proficient in managing loan documentation and funding with a focus on accuracy and confidentiality.

Highest-signal resume keywords

Consumer Lending KnowledgeLoan Documentation CreationRegulatory ComplianceEffective Communication SkillsEnd-User Computer Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Consumer Loans ProcessingLoan FundingLoan DocumentationRegulatory KnowledgeOffice Administration

Soft Skills

Organizational SkillsArticulate CommunicationDiplomatic InteractionAttention to Detail

Tools & Technologies

End-User Computer Technologies

Industry Keywords

Consumer LendingCredit Union PoliciesService Level AgreementsConfidentialityFederal Regulations

About the role

Key responsibilities & impact

Process, follow-up, and fund direct consumer loans
Provide support and service to members and branches
Become knowledgeable about Consumer Lending products, services, and processes
Learn to perform all tasks, in assigned queues leading up to the creation of loan documents and funding or disposition of personal consumer loans and credit cards
Produce an acceptable quantity of loans with a high degree of accuracy that meet service level agreements and loan volume objectives
Perform all duties accurately, earnestly, and honestly, and maintain a high-level confidentiality to safeguard member's information
Comply with all federal and state laws, rules, regulations, and Credit Union policies, procedures, and practices
Respond to all inquiries within established service level agreements
Communicate with everyone in an articulate, diplomatic, and professional manner
Assist in all other areas of Consumer Lending, of similar or lower category, as assigned
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent
Six months’ general office work with some knowledge of consumer loans products and regulations preferred
Must be well organized, articulate with effective written and oral communication skills, ensuring completeness and consistency
Proficient in end-user computer technologies

Benefits

Comp & perks

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays