Senior Processor

Global Credit Union

Senior Processor at Global Credit Union processing mortgage loan applications and mentoring other Processors. Ensuring accuracy and compliance with company standards while providing customer service.

Posted 7/7/2026full-timeGlendale • California • 🇺🇸 United StatesSenior💰 $63,233 - $99,908 per yearWebsite

About the role

Key responsibilities & impact

Process mortgage loan applications and assist assigned originator
Act as a coach and mentor to other Processors within the department
Verify all information received in the mortgage loan application via letters to employers, banks, creditors, etc.
Maintain logs and files as necessary regarding mortgage loan applications processed
Order appraisals, surveys and updated credit reports, as directed by the Underwriter
Communicate and coordinate with originators and members to collect documentation and information
Address member concerns and inquiries quickly, professionally and courteously
Input, validate and confirm all required data into appropriate Automated Underwriting (AU) system(s)
Respond to Quality Control and Loan Delivery requests within specified time lines as directed
Review processed loan packages prior to submission to ensure completeness, quality and accuracy
Act as a Team Lead within your department

Requirements

What you’ll need

High school graduate or equivalent
One to two years in the Processor III position or prior mortgage experience
Two plus years direct public contact preferred
Expert proficient at typing with a knowledge of office machines, some math aptitude and letter composition familiarity
One year experience in mortgage loan processing with basic knowledge of most program processing requirements
Personal computer experience preferred
Tenure requirements based on specific Processor categories and evaluations

Benefits

Comp & perks

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Typing ProficiencyMath AptitudeLetter CompositionLoan Package ReviewDocumentation Collection

Soft Skills

CoachingMentoringProfessional CommunicationCustomer Service