Senior Vice President, Special Credits

Global Credit Union

Senior Vice President overseeing Special Credits function at Global Credit Union. Responsible for credit risk mitigation, loss reduction, and recovery optimization in a hybrid work environment.

Posted 6/23/2026full-timeGlendale • California • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Provides executive leadership for the Special Credits function to protect and strengthen the organization’s financial position
Accountable for enterprise-wide credit risk mitigation, loss reduction, and recovery optimization
Lead strategic initiatives that improve portfolio performance and operational effectiveness
Partner closely with senior leadership to develop and execute risk management strategies, ensure regulatory compliance, and uphold a high standard of member service
Direct and optimize Special Credits operations, including third parties, to ensure goals are met, efficiency, regulatory compliance, and sustained organizational performance
Provide executive oversight to ensure compliance with all applicable laws, regulations, policies, and procedures governing assigned functions and related credit union activities
Champion process innovation, technology adoption, and performance improvement strategies to enhance operational effectiveness and team productivity
Provide oversight of complex credit matters, including bankruptcies, repossessions, and legal recovery actions, to support effective resolution and risk mitigation
Evaluate industry trends, regulatory developments, and emerging best practices to guide strategic decision-making and operational priorities
Serve as an executive representative of the organization in professional, trade, and community associations to strengthen industry relationships and organizational visibility
Lead execution of the credit union’s business plan within assigned areas of responsibility to achieve strategic and operational objectives

Requirements

What you’ll need

Bachelor’s degree preferred
Advanced training in collections, credit risk, or delinquency management is also preferred
Minimum of 10 years of experience in lending, collections, or credit risk management, including expertise in consumer collections and delinquency management, loss mitigation and recovery strategies, legal processes such as bankruptcy, repossession, and litigation, and regulatory compliance
Minimum of 8 years of progressive leadership experience is required
Demonstrated success leading high-performing teams and delivering measurable results in a complex operational environment
Strong strategic thinking, sound judgment, effective decision-making, and exceptional communication and negotiation skills are required

Benefits

Comp & perks

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit risk managementcollectionsdelinquency managementloss mitigationrecovery strategiesbankruptcy processesrepossession processeslitigationregulatory complianceportfolio performance

Soft Skills

strategic thinkingsound judgmenteffective decision-makingcommunication skillsnegotiation skillsleadershipteam managementoperational effectivenessprocess innovationperformance improvement

Certifications

Bachelor's degreeadvanced training in collectionsadvanced training in credit riskadvanced training in delinquency management