Director of Mortgage Fulfillment

Global Credit Union

Director of Mortgage Fulfillment managing underwriting and credit policy teams. Overseeing loan decisions and compliance in a hybrid work environment.

Posted 6/19/2026full-timeGlendale • California • 🇺🇸 United StatesLead💰 $117,016 - $208,794 per yearWebsite

About the role

Key responsibilities & impact

Oversee all mortgage underwriting functions.
Train, develop, supervise, and conduct performance evaluations and other personnel actions for all subordinates.
Oversee all mortgage production support functions.
Supervise mortgage credit policy staff and manage daily workflow related to product development, credit policy communications, and product training.
Work with Mortgage and Real Estate managers and executives to develop and implement credit policies and portfolio loan underwriting guidelines.
Underwrite mortgage loans for executive employee loans, as needed, in compliance with established policies and requirements; serve as a delegated or direct-endorsement underwriter and SAR appraisal reviewer within the requirements established by the investor, insurer or guarantor.
Work closely with Mortgage Operations and Global Credit Union Home Loans management to ensure staff is aware of and following all established program and policy requirements of each investor and/or agency and insurer.
Act as a resource to both underwriting and production staff and provide information regarding changes to investor and/or guarantor policies and procedures.
Work closely with the Mortgage and RE Lending Compliance team to ensure all Global Credit Union mortgage credit policies meet current regulatory compliance requirements.
Maintain a current knowledge of existing laws, statutes, regulations, ordinances, policies and procedures pertaining to real estate and mortgage lending.

Requirements

What you’ll need

Bachelor's degree in business administration or management with advanced industry courses in real estate lending including knowledge of all applicable laws and regulations.
At least five years management/supervisory experience and at least five years experience in underwriting with at least ten years of relevant experience.
Five years experience in mortgage underwriting including conventional, FHA, VA, RD and/or specialty program underwriting.
Prefer an active DE CHUMS and SAR number and a minimum of five years management/supervisory experience with demonstrated ability to train staff.
Must be familiar with all investor guidelines.
Working experience with DU, LP and GUS underwriting systems preferred.

Benefits

Comp & perks

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mortgage underwritingcredit policy developmentportfolio loan underwritingdelegated underwriterdirect-endorsement underwriterSAR appraisal reviewregulatory compliancereal estate lendingFHA underwritingVA underwriting

Soft Skills

trainingsupervisionperformance evaluationcommunicationresource managementteam collaborationpolicy implementationstaff developmentworkflow managementproblem-solving

Certifications

DE CHUMS numberSAR number