Salary
💰 $100,331 - $172,572 per year
About the role
- Oversee all mortgage closing functions and daily workflow related to closing activities
- Train, develop, supervise, and conduct performance evaluations and other personnel actions for all subordinates
- Organize and supervise scheduling of daily work production of closers
- Ensure loan disbursement activities are completed accurately and timely for boarding to the servicing system
- Ensure closers prepare files accurately and timely for transfer to the Loan Delivery department
- Coordinate with Corrections, Closing, and Loan Delivery teams to obtain required corrections for purchases or mortgage insurance to meet investor and agency requirements
- Conduct periodic audits of random samples of closed loans to ensure all closing documents are scanned, complete, and legible
- Communicate and coordinate with originating and underwriting staff to facilitate excellent member service
- Review practices and procedures and recommend changes to senior management to enhance member service or improve efficiency
- Conduct ongoing individual and team meetings to ensure open communication
- Review and respond to internal and external Quality Control audit findings
- Maintain current working knowledge of laws, statutes, regulations, ordinances, policies and procedures pertaining to real estate and mortgage lending
- Perform other duties as assigned
Requirements
- Bachelor's degree in business administration or management with advanced industry courses in real estate lending (preferred)
- At least three years management/supervisory experience
- At least five years experience in mortgage closing
- Knowledge of all applicable laws and regulations pertaining to real estate and mortgage lending
- Good communication skills
- Thorough knowledge of mortgage loan closing documentation requirements
- Demonstrated ability to train staff
- Ability to perform duties independently with minimal supervision
- Demonstrated ability to routinely close a high volume of loans without errors
- Advanced industry courses in real estate lending and closing recommended