Product Owner I, Retail Experience
Global Credit Union
full-time
Posted on:
Location Type: Office
Location: Anchorage • Alaska • United States
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Salary
💰 $79,989 - $132,798 per year
About the role
- Product lifecycle management for branch, call center, operations and deposit products and services; experience design for end-users and support-users
- Work collaboratively across multiple business lines to create, deliver, and improve experience requirements for member and employee needs
- Develop, maintain and execute upon 1–3-year product roadmaps
- Responsible for researching product and industry trends, preparing data to support business decision making about products, capturing various department needs, and providing recommendations based on analysis
- Responsible for working with vendors and project teams to successfully launch new or enhanced products through testing, communication strategy preparation, training, and overall support of the launch
- Responsible for working with multiple business departments to understand and document their needs, pain points, and priorities
- Maintain a working knowledge of credit union operations and an awareness of strategic initiatives, current and emerging technologies and best practices.
Requirements
- High School Diploma Or equivalent
- Proven track record of successful product development and implementations
- Experience with financial services and/or agile processes also a benefit
- Demonstrated enthusiasm for user experience design, project management, business proposal recommendation and presentation, analysis, and problem solving
- Self-motivated team player with ability to earn the confidence and cooperation of employees outside of the department
- Exceptional oral and written communication skills
- Strong organizational, critical thinking, and problem-solving skills
- Comfortable with uncertainty and change management requirements
- Flexible approach to new projects, requirements, and workplace demands
- Requires excellent verbal and written communication skills, attention to detail, diplomacy, and project management skills
- Ability to define detailed requirements to meet business objectives with an optimal end user experience.
Benefits
- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product lifecycle managementuser experience designproject managementdata analysisbusiness proposal recommendationagile processesfinancial servicesrequirements definitionproduct developmentimplementation
Soft skills
team playercommunication skillsorganizational skillscritical thinkingproblem-solvingflexibilityattention to detaildiplomacyself-motivationability to manage change
Certifications
High School Diploma