Solutions Architect

Glean

Solutions Architect guiding customers in architecture, design, and integration of Glean's AI platform. Focused on the Enterprise & Strategic segment with high integration demands.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $225,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoGoogle Cloud PlatformJavaPython

About the role

Key responsibilities & impact

Establish and maintain your role as the customer's primary technical advisor.
Work with customers to onboard new data sources and implement custom integrations of Glean into their work environment and business application architecture.
Build and provide tools, templates, and documentation for customers to leverage in integrating with Glean based on their business application stack.
Identify opportunities with the customer to expand the use of Glean within their business application architecture.
Provide training and guidance to customer technical resources to enable them to manage, support, and extend Glean in their environment.
Align technical plans with customers and Glean Customer Success.
Assist with issue identification, troubleshooting, and remediation for your assigned customers.
Work with Product Management and Engineering to drive improvements to the product helping customers expand their adoption of Glean.
Be an active member of the Glean customer technical community.

Requirements

What you’ll need

Software development experience in at least two of the following: Python, Java, Go
API and custom data integration experience in a Hybrid or SaaS environment
Technical debugging: log analysis, code analysis, end-to-end transaction tracing
Networking expertise: a deep understanding of networking, including cloud and on-premise networking
Experience in at least two of the following disciplines: Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, Support Engineering
Hands-on experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure
Security & audit experience: able to fully understand the technical and audit framework of the product and represent it with customer security & audit stakeholders
Bachelor's Degree in Computer Science or equivalent with at least 3 years of technical consulting experience or Masters in Computer Science or equivalent with at least 1 year of technical consulting experience.

Benefits

Comp & perks

Competitive compensation
Medical, Vision, and Dental coverage
Generous time-off policy
Opportunity to contribute to 401k plan
Home office improvement stipend
Annual education and wellness stipends
Regular events
Healthy lunches daily

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonJavaGoAPI integrationcustom data integrationtechnical debugginglog analysiscode analysisend-to-end transaction tracingcloud networking

Soft Skills

customer advisorytrainingguidancetroubleshootingissue identificationcommunicationcollaborationtechnical community engagement

Certifications

Bachelor's Degree in Computer ScienceMaster's Degree in Computer Science