Business Consultant

Glassdoor Brasil

Consultor de Campo supporting operations and aligning franchise standards at Grupo Trigo. Focused on financial analysis and customer experience improvement in a dynamic food industry environment.

Posted 6/19/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSenior💰 R$6,375 per monthWebsite

About the role

Key responsibilities & impact

Work directly with franchisees, ensuring execution of operational standards and the brand’s value proposition;
Perform operational and financial diagnostics of units, identifying opportunities to improve performance;
Monitor business indicators such as sales, COGS, quality, productivity, and customer satisfaction; propose and follow up on action plans;
Ensure standardization of operational processes, recipe/technical sheets, controls, and QA to maintain consistency across units;
Train and develop teams and franchisees, promoting improvements in management and operations;
Support the financial management of units through analyses, interpretation of the P&L (DRE), and strategies to increase profitability;
Contribute to improving the customer experience by guiding service practices and managing complaints;
Identify commercial opportunities and support marketing and sales initiatives with franchisees;
Lead continuous improvement, innovation, and operational efficiency initiatives;
Ensure execution of action plans and act as a link between franchisees and internal departments, ensuring alignment and agility in requests.

Requirements

What you’ll need

Proven experience in fast-food and/or restaurant operations;
Hands-on experience in business management, preferably within the food sector;
Experience working with franchisees or within a franchise model;
Solid knowledge of operational management, including store flow, standardization, technical recipe sheets (FT), COGS, controls, QA, and performance indicators;
Ability to perform financial analysis of units, covering COGS, P&L (DRE), operational indicators, and commercial metrics;
Knowledge of customer service, complaints management, and improving the consumer experience;
Experience in performance monitoring, developing growth strategies, and supporting commercial initiatives;
Analytical mindset with the ability to identify improvement opportunities and drive operational efficiency gains;
Availability for frequent travel.
Considered a plus:
Experience with Asian cuisine;
Previous work in structured franchise networks;
Experience in performance improvement projects and business expansion initiatives.

Benefits

Comp & perks

Transportation voucher
Meal voucher / Food allowance (R$42.20/day)
GymPass
Amil health plan
OMNI pharmacy assistance
Childcare assistance (for women)
Partnerships with universities
Partnerships with language course providers
Profit sharing (PLR)
Career development track

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational managementfinancial analysisP&L (DRE)COGSperformance indicatorstechnical recipe sheetsquality assurance (QA)business managementperformance monitoringgrowth strategies

Soft Skills

analytical mindsetcustomer servicecomplaints managementteam developmentleadershipcommunicationproblem-solvinginnovationoperational efficiencycollaboration